Password Reset Tool
GovState offers an online Password Reset Tool that allows you to reset your password through a self-service option once per day. If you need additional assistance, please contact the Information Technology Services (ITS) Service (Help) Desk using the contact information below.
Password Reset Options:
Select the accordion for more information on completing enrollment or finding tutorials to assist with the password reset process. If you need assistance, contact the ITS Service (Help) Desk.
Prior to using the online Password Reset Tool, you will need to first register for it.
Note: In order to register, you will need to log in with your GovState Email Address, Password, and Multifactor Authentication process. Tutorials can be found on the Employee Password Reset portal page or Student MyGSU Password Reset Portal Page.
If you don't remember your password, don't worry. There are a couple of options to assist you with regaining access to your account.
- If you have previously registered for the Password Reset Tool, Reset Your Password Online.
- If you have not registered for the Password Reset Tool, please contact the ITS Service (Help) Desk at 708.534.HELP (4357).
If you remember your password, please follow the instructions on the Employee Password Reset portal page or Student MyGSU Password Reset Portal Page.
Having Trouble?
Often times, when Faculty, Staff, or Students experience an issue they can often find a solution or tutorial in the ITS Help Guides (Student ITS Help Guides or Employee ITS Help Guides). This tutorial library is a great place to start. If you cannot find the answer to your question in the tutorial library, then contacting the Information Technology Services (ITS) Service (Help) Desk is the best course of action.
The ITS Service (Help) Desk is open Monday through Friday 8:30 AM to 10:30 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 12:00 PM to 5:00 PM. The ITS Service (Help) Desk observes all official University holidays and campus closures.
Information Technology Services Offices
- ITS Service (Help) Desk
- Information Technology Services
- Goodman-Malamuth Technology (GMT) Building
- 708.534.4357 (HELP); On campus extension: 4357 (HELP)
- Help@govst.edu
The Computer Connections Central (CUBE)
- ITS Service (Help) Desk
- Information Technology Services
- D2430
- 708.534.4357 (HELP); On campus extension: 4357 (HELP)
- Help@govst.edu