Technical support resources for the hardware and software available to faculty and students at GSU.
CAES Department - Student Blackboard Support
The Center for Active Engagement and Scholarship (CAES) provides support for students and instructors in Blackboard and other commonly used tools in Blackboard shells such as Collaborate Ultra, Webex, VoiceThread, Respondus Lockdown Browser, Via and Aqua, among others including some textbook publisher related issues.
Information Technology Services
Information Technology Services (ITS) provides support for all GSU-issued hardware and software subscriptions used on GSU's Windows and MacOS computers. Students who need a help request for technology issues not related to Blackboard can contact the ITS Helpdesk.
Hours: Monday thru Friday 8:00AM - 10:30PM, Saturday 8:30AM - 5:00PM, and Sunday 1:00PM - 9:00PM
Location: The CUBE
Laptops are available on a first come first serve basis for Students. The process is simple to request a laptop. All requests will be reviewed and approved if criteria are met.
To submit a request, please use the following URL:
Student Laptop Loaner Program Request
If you have any questions about the Laptop Loaner Program, please contact the ITS Help Desk at 708-534-4357 or Help@govst.edu.
Microsoft Office Information+
All students and faculty can have access to Microsoft Office products free of charge, including Word, PowerPoint, Excel, Teams, and OneDrive.
Microsoft Office Download: https://www.microsoft.com/en-us/education/products/office
Many students and faculty will need the ability to open PDF files.
Adobe Reader Download: https://get.adobe.com/reader/