The most common questions that arise regarding Ultra are addressed to provide clear and informative responses to assist GSU users.

  • How can I gain access to an Ultra Sandbox shell?

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    Instructors can fill out the Blackboard Learn Ultra Sandbox Request form to get started. We highly recommend receiving Ultra training to equip instructors with the skills and knowledge necessary to use Blackboard Learn Ultra effectively. Instructors can view the Faculty Workshops page to attend workshops that best fit their schedule.

  • When I’m ready to teach in Ultra, how do I receive my Academic shell?

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    Once you've created/restructured your course content within the Sandbox environment, it's crucial to signal your readiness for the next step. Please complete the Ultra Conversion Confirmation form. This form acts as a green light, informing us that you're satisfied with the materials developed in the Ultra Sandbox and are prepared to transition them to a live course shell. Once the official semester shells become available, we'll leverage this confirmation to initiate the conversion from your existing Original shell to the Ultra format. Following the conversion, we'll copy the content you've created and refined within the Ultra Sandbox, ensuring a seamless transition into your active course for students.

  • How should I organize my materials within the course?

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    We highly recommend using Learning Modules first, then you may add folders and other content within the Learning Module to organize as needed. While Learning Modules are highly recommended, you may prefer to use folders to organize your course content. Folders can also be effective, especially if you have a large amount of diverse content that does not fit neatly into a module structure.

  • Can the Course Messages send to email in Ultra?

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  • Will Ultra work with my Publisher Content?

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  • Can the Calendar sync with Outlook Calendar in Ultra?

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  • Where can I find grading schemes in the gradebook?

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  • Can the gradebook download to Excel?

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