The Technology Requirements page will show users what technology is required for GSU's LMS, web conferencing software, and other third-party software. Certain software may require you to enable plug-ins or update its version.

Below are links to the technology requirements for the software GSU supports. We also provided information on how to get your device up-to-date.

GSU Software

  • Blackboard Learn

    +

    GSU currently has Blackboard Learn 9.1 3900. Blackboard Learn is a Learning Management System, which allows Instructors to build online courses and for students to access them anywhere with an internet connection.

    Open the Blackboard Learn Technology Requirements to learn more.

  • Blackboard Collaborate Ultra

    +

    Blackboard Collaborate Ultra is the updated GSU web conferencing software. If you have a hybrid or online course, use Collaborate for prerecorded lectures, live lectures or office hours.

    Open the Blackboard Collaborate Ultra Technology Requirements to learn more.

  • Blackboard Instructor App

    +

    Blackboard's Instructor Mobile app allows instructors a quick and easy way to oversee courses. Instructors also have the ability to connect with students and view their course content.

    Open the Blackboard Instructor App Technology Requirements to learn more.

  • Blackboard Student App

    +

    Blackboard's Student Mobile app allows students a quick and easy way to oversee courses. Students also have the ability to connect with their instructor and other students and view their course content.

    Open the Blackboard Student App Technology Requirements to learn more.

  • VoiceThread

    +

    VoiceThread is an interactive collaboration and sharing tool that enables users to add images, documents, and videos.

    Open the VoiceThread Technology Requirements to learn more.

  • Respondus 4.0 (Faculty only)

    +

    Respondus is a program that allows you to easily create new quizzes/surveys or upload your existing tests to Blackboard.

    Open the Respondus 4.0 (Faculty only) Technology Requirements to learn more.

  • Respondus LockDown Browser & Monitor

    +

    LockDown Browser is a custom browser that only allows users to view the testing environment within the Learning Management System. In addition with LockDown Browser, Monitor uses a webcam and analytics to prevent cheating.

    Open the Respondus LockDown Browser & Monitor Technology Requirements to learn more.

  • Watermark (Via/Aqua/Digital Measures)

    +

    Watermark products are available for assessment reporting on key assessment assignments against standards sets and for juired assessment projects and standards for department accreditation.

    Open the Watermark (Via/Aqua/Digital Measures) Technology Requirements to learn more.

  • Webex

    +

    Webex is another web conferencing software that allows users to meet virtually, similar to GSU Blackboard Collaborate Ultra.

    Open the Webex Technology Requirements to learn more.

Device Updates

  • Operating System

    +

    Your Operating System version may also depend on how old your device is. You should be able view your Device Preferences or System Preferences for more information.

    Windows Desktop/Laptop | Mac Desktop/Laptop | Android Tablet/Phone | Mac Tablet/Phone

  • Internet Browser

    +

    Since technology is changing daily, we recommend you install more than one internet browser on your computer. Having more than one browser installed will allow you to have options in case one browser encounters a problem. Below are certified links to the download free from the company’s website.

    Mozilla Firefox (Windows & Mac) | Google Chrome (Windows & Mac) | Microsoft Edge (Windows only) | Safari (Mac only)

  • Internet Service Provider (ISP)

    +

    While it doesn’t matter which ISP to use, you must have an internet connection in order to access most of the software mentioned on this page. We recommend using a fixed broadband connection, which is a permanent high speed internet connection. Wireless connections (laptop and other mobile devices) are acceptable for short term use, such as posting an assignment or discussion post, but is not recommended for long term use, such as taking a test, exam, or quiz. For more long term connections, please use a wired connection.

  • Plug-ins

    +

    Plug-Ins are software components that provide internet browsers with additional functionality. They can assist with displaying additional content it was not initially designed to show.

    Open the Blackboard Plug-ins Checker to see if your plug-ins are supported.

      Java

      -

      Works with Blackboard Collaborate to allow chats around ​the world, runs the ​​Blackboard Learn content editor within discussions, blogs, journals, etc.

      Learn more and download Java from the developers site.

      Adobe Reader

      -

      Free PDF viewer.

      Learn more and download Adobe Reader from the developers site.

      VLC Media Player

      -

      Open source media player that plays most video and audio formats.

      Learn more and download VLC Media Player from the developers site. ​​​

     
  • Word Processor

    +

    Many assignments will be created and saved through Microsoft Word. If you do not have Microsoft Word or want to update its version, please visit the links below:

    Students: Student Microsoft Office Support
    Faculty/Staff: Faculty/Staff Microsoft Office Support

  • Internet Cache

    +

    By clearing cache, a user typically can resolve many problems, such as not being able to post a discussion thread, submit homework, etc. For further details on how to delete cache, please click the link of the internet browser you are using.​​

    Mozilla Firefox (Windows & Mac) | Google Chrome (Windows & Mac) | Microsoft Edge (Windows only) | Safari (Mac only)

  • Internet Cookies

    +

    Cookies are information that websites store on your PC or Mac to remember your preferences, such as sign-in information or your location.​ Users can adjust the cookie settings of their browser to allow or not allow third-party cookies.

    Mozilla Firefox (Windows & Mac) | Google Chrome (Windows & Mac) | Microsoft Edge (Windows only) | Safari (Mac only)

  • Pop-Ups

    +

    Blackboard requires users to allow pop-ups for certain software to work within Blackboard, such as opening Blackboard Collaborate. For further information on how to manage​ pop-ups, please click the link of the internet browser you are using.​​

    Mozilla Firefox (Windows & Mac) | Google Chrome (Windows & Mac) | Microsoft Edge (Windows only) | Safari (Mac only)

  • Headphones

    +

    Web conferencing software, such as Collaborate Ultra and Webex recommend to have headphones for chat sessions to minimize feedback and/or echoes for others in the session. Also make sure to turn off your microphone when you aren't speaking.