Student Accounts and Billing
Student Accounts disseminates information relating to students' financial accounts including payment processing, account balances, fees, payment deadlines, payment plans, refunds, and holds.
Regular Business Hours
Monday through Friday 8:30 a.m. until 5:00 p.m.
Office Location: C1333
1 University Parkway
University Park, IL 60484
Student Accounts comprises three areas:
Student Account Refunds
Students may be entitled to a refund due to excess of tuition payments, Financial Aid or if they drop a class within the 100% refund period. Federal regulations allow for this process to take up to 14 days to complete.
If you have signed-up for direct deposit via WebAdvisor or myGSU portal, the refund amount will be directly deposited into the bank account on file. It is your responsibility to keep banking information current. If it is not current, it will delay the refund process. For more information on how to sign up for direct deposit, click here
If you did not sign-up for direct deposit, the refund amount will be issued via paper check and will be sent to you via regular mail to the address on your student record. It is your responsibility to ensure that Governors State University has the correct mailing address. Refund checks cannot be picked up at the University.
Online Payment Plan
- We offer students a payment plan option through our TouchNet payment gateway. To utilize this option, a $40 non-refundable payment plan set-up charge will need to be paid at time of enrollment in the plan.
- Failure to have met prior payment plan obligations may prohibit you from entering into a payment plan with the university for future semesters.
- It is your responsibility to make payments according to the payment plan schedule. If your payment declines or does not go through due to insufficient funds, your account will be assessed a $25 late fee for each installment that is late.
Click here for information about payment plans.
Please visit the myGSU portal to view your account balance online or to find more information pertaining to your student account.
Please check your email through the myGSU portal. You will receive email communications pertaining to payment due dates, account balances and upcoming important events through your GSU email.