Refund / Payment Plan Policies

Professional and Personal Development Refund Policy:

  • A 100% refund will be issued if an advanced notice is given by the student 5 or more business days before the start of the training. Otherwise, no refunds will be issued for no-shows.  

  • Students that cancel their enrollment less than 5 business days before the start of the training can receive a credit toward another training and must pay any remaining balance for the new training.  
  • A credit toward another training will be issued if a written request is received via email within 3 business days. Your written request should be sent to continuinged@govst.edu.
  • A 100% refund will be issued for training(s) that are cancelled by the University. Refunds will be issued by the same method used for the initial payment.

Payment Arrangement for Professional or Personal Development Training:

  • Enrollment into the course will be granted upon final payment.    
  • A 100% refund will be issued for training(s) that are cancelled by the University.  Refunds will be issued by the same method used for the initial payment.      
  • Payments made on a payment plan are transferrable to another course or another start date for the same course.  All transfer requests must be sent to continuinged@govst.edu 5 business days before the start of the training.  Transfers must be approved by a School of Extended Learning representative and utilized within one year of the date of the arrangement.
  • If the scheduled payment plan above is not up-held then previous payments may be forfeited. 

 For more information, please contact continuinged@govst.edu  

The Knowledge Exchange Refund Policy:

    • A 100% refund will be issued for an advanced notice 5 or more business days before the start of the class. 

    • A 100% refund will be issued for classes that are canceled by The Knowledge Exchange.
    • If absent for 3 or more classes during an 8-week class, please notify Suzanne Patterson at 708.534.4393 and fees will be credited to a future session.
    • If an entire 8-week class is missed due to extreme circumstances, pleases notify Suzanne Patterson at 708.534.4393 and a full refund will be issued.