Refund Policies

Professional and Personal Development Refund Policy:

• A 100% refund will be issued if an advanced notice is given by the student 5 or more business days before the start of the training. Otherwise, no refunds will be issued for no-shows.

• Students that cancel their enrollment less than 5 business days before the start of the training can receive a credit toward another training and must pay any remaining balance for the new training.  

• A credit toward another training will be issued if a written request is received via email within 3 business days. Your written request should be sent to continuinged@govst.edu.

• A 100% refund will be issued for training(s) that are cancelled by the University. Refunds will be issued by the same method used for the initial payment.

• All refund requests must be sent to continuinged@govst.edu. Please type Refund Request on the subject line.

 The Knowledge Exchange Refund Policy:

• A 100% refund will be issued for an advanced notice 5 or more business days before the start of the class.

• A 100% refund will be issued for classes that are canceled by The Knowledge Exchange.

• If absent for 3 or more classes during an 8-week class, please notify Suzanne Patterson at 708.534.4393 and fees will be credited to a future session.

• If an entire 8-week class is missed due to extreme circumstances, pleases notify Suzanne Patterson at 708.534.4393 and a full refund will be issued.