GovState Commencement Participant Feedback Survey

8. Rate the following aspects of your experience on commencement day:

Check-in process for volunteers:

Clarity of assigned duties:

Support from staff/coordinators:

Adequate breaks/relief:

Availability of refreshments/meals:

Communication during the event:

Recognition of your contribution:

9. How prepared did you feel for your role?

10. How was the time commitment?

11. What challenges did you encounter?

1. Which role(s) did you serve in? (Select all that apply)	Volunteer Check-in Grad Check-in Student Robing Room Marshal Program Distribution Platform/Diploma Covers Graduate Line-up Guest Services/Information Booth Accessibility Services Parking Lot Stage Crew (DLMD/CPA) Volunteer/Faculty/Marshal Robing Room Other (please specify)
2. Have you volunteered at commencement before?	First time 2-4 years 5+ years
3. What is your primary affiliation with GovState?	Faculty Staff Student Alumni Community Member Other (please specify)

4. How would you rate the recruitment and sign-up process?	Excellent Very Good Good Fair Poor
5. Rate the following aspects of pre-event communication:
Clarity of instructions:	Excellent Very Good Good Fair Poor
Timeliness of information:	Excellent Very Good Good Fair Poor
Responsiveness to questions:	Excellent Very Good Good Fair Poor
Completeness of details provided:	Excellent Very Good Good Fair Poor
6. How helpful was the volunteer training?	Extremely Helpful Very Helpful Helpful Somewhat Helpful Not Helpful I did not receive any training
7. What additional information or training would have helped?

12. Overall, how satisfied were you with your volunteer experience?	Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied
13. What aspects did you find most rewarding?
14. What would improve the volunteer experience?
15. How well organized was the overall ceremony?	Extremely Organized Very Organized Organized Somewhat Organized Not Organized
16. Would you volunteer again in the future?	Definitely Probably Not Sure Probably Not Definitely Not
17. If you selected "Not sure," "Probably not," or "Definitely not," please explain why:

18. Which of the following would improve the volunteer experience? (Select all that apply)	More detailed training Clearer role descriptions Better communication during the event More support staff Better scheduling/shorter shifts More recognition Improved refreshments/meals More diverse volunteer roles Other (please specify)
19. Any suggestions for recruiting more volunteers?
20. Anything else you’d like to share?

Thank you for volunteering at GovState Commencement!