"Preparing students for the 21st century workplace is at the heart of my desire to teach.
Throughout my career as a salesperson, operations manager, and support technician, I have seen the value of education and the need to always be a student. No longer are computer skills a
“nice to have” skill for job seekers they are a “must have”. Technology is a component of virtually any position within an organization. The 21st century workplace requires knowledge of software tools such as word processors, spreadsheets and databases as well as an understanding of the newest software tool Enterprise Resource Planning. These are the skills I enjoy bringing to the classroom with just enough stories and jokes to keep the students engaged with the material.
My work and educational background is well suited to teaching technology for the 21st century. After earning my bachelor’s degree from Illinois State I worked for a small marine electronics company where we sold the toys that go on boats. I started in sales and worked my way up to the operation manager position, learning every aspect of the company.
Later, I sought employment in the technology support field and was fortunate to work for a local company, Mi-Jack Products in Hazel Crest where I learned the technology support requirements of a medium sized business. Realizing that I wanted to learn more about technology I enrolled at Governors State University to peruse a master’s degree in Management Information Systems. After
earning my masters I was fortunate enough to begin teaching at GSU as an adjunct. To strengthen my business knowledge I earned a second master’s degree, an MBA with a specialization in project management. I feel these experiences are critical to my success teaching business students the importance of technology in organizations.
Baseball has always been my favorite hobby. When I was younger I played organized
baseball through high school. During
this time I learned how to become a baseball umpire. After 30+ years of wearing the uniform, I
continue to umpire youth baseball at all age levels. Other activities I enjoy when I am not
teaching is spending time with my family, travel, and watching movies in my
- Jeffrey Alfano
LinkedIn Profile | Curriculum Vitae