Dear Valued Patrons,

 
Your Center for Performing Arts has recently upgraded our ticketing system.
 
If you are a current patron who purchases tickets online, you will be asked to create a password to access your account.

If you are new to the Center, you will be prompted to create an account and password.

We thank you for your patience as our Box Office Staff works through this major transition. Please contact us at tickets@govst.edu or 708.235.2222 with any questions regarding this upgrade. 

FREQUENTLY ASKED QUESTIONS


• What are the current COVID-19 Safety Procedures and Guidelines?

Face masks are required on campus for ages TWO (2) and up, even if vaccinated. Ticket holders agree to comply with this COVID-19 safety procedure. Patrons who do not abide by stated procedure may be asked to leave the premises.

Refunds will not be provided to those who do not comply with the Center's COVID-19 Policy.

Hand sanitizer will be made readily available throughout the venue and patrons are strongly encourage to make use of them.
If you are experiencing any of these symptoms of COVID-19, stay home and do not attend an event:
• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea

To view campus-wide COVID-19 policies mandated by Governors State University, please visit https://www.govst.edu/coronavirus/

MASKS

Is anyone exempt from wearing a mask?
Children under the age of 2 do not have to wear a mask

Do I need to wear my mask while seated and enjoying the performance?
Yes, masks are required at all times while visiting the Center for Performing Arts, including restrooms, lobby areas and inside the auditorium while walking to seats and throughout the performance.

Do I need to wear a mask if I am vaccinated while I am visiting the Center for Performing Arts including while I am seated and enjoying the performance?
Yes, masks are required even if vaccinated against COVID-19.

When can I take my mask off?
Vaccinated individuals are encouraged, but not required, to wear masks while in outdoor spaces on campus for the protection of their health, especially whenever they are unable to maintain social distancing.
Unvaccinated individuals ages TWO (2) and older are also required to properly wear masks while in any outdoor spaces on campus for the protection of their health, especially whenever they are unable to main social distancing.


PATRONS REPORTING COVID-19 SYMPTOMS

I am experiencing COVID-19 Symptoms and have tickets for an upcoming event, what should I do?
Patrons are encouraged to call the box office if they are displaying COVID-19 symptoms in advance of the performance date to exchange tickets for a future date when possible or request a refund.
COVID-19 Symptoms according to the CDC include:
• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea

• What’s the NON-COVID refund policy?

All sales are final. There are no refunds or exchanges on single ticket or group sales. More detailed information can be found here.

• How do I get to the theater?

Patrons can enter through the Main Entrance D and walk straight past the elevators through the Hall of Governors to reach the Theater hallway.

• What are the closest parking lots to the main entrance?

East Lot 1 and West Lot 1 are nearest the Main Entrance D.

• Are there concessions available? 

Concessions are currently CLOSED due to COVID-19 safety precautions. We encourage you to bring bottled water. 


You can email tickets@govst.edu with questions, or call us at 708.235.2222. Due to COVID-19 some staff members are working remotely. Please allow up to TWO business days to return voicemails. We will get back to you as soon as possible and thank you for your patience.