The School of Extended Learning provides a variety of professional development offerings designed to improve your skills, knowledge, and effectiveness. Through noncredit courses, certificates, and industry specific programs, learners will be equipped to improve their performance and add value to their organizations.

For more information, please contact Dr. Felicia L. Townsend at ftownsend@govst.edu or 708.534.3044.

  • Business Process Improvement

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     Certified Associate in Project Management (CAPM)® Exam Preparation Course

     Dates: Saturday, October 7, 14, 28 November 4, 11, 18  

    Time: 10 a.m. – 2:45 p.m.

    Room: C3330

    Fee: $950  Course Number: CE-EP06-03 

    Fee: $850 PMI Member  Course Number: CE-EP06-04 

    Instructor: Richard Manprisio, MPM, PMP

    Governors State University School of Extended Learning’s Certified Associate in Project Management (CAPM)® Exam Preparation Course breaks down complex topics for anyone who is interested in or are just starting out in project management. We offer a hands-on approach covering a wide range of topics, all reinforced through interactive discussions, practical applications, and sample exam testing.

    Over six separate days, through 24 contacts hours, we will cover the critical information that is beneficial for any project manager to know. By successfully completing this course you will earn the required 23 contact hours needed to meet the credential application requirements for the PMI CAPM® Certification Exam.

    Governors State University is a proud Registered Education Provider (R.E.P) with the PMI® with all material being approved through the PMI®.

    Learning Objectives:

    • To be able to understand project management terminology & knowledge areas
    • Understand the relationships between the knowledge areas (with a strong focus on inputs and outputs)
    •  Having an in-depth understanding of how each of the knowledge areas work and relate together
    •  Utilizing tools and techniques in determining effective methods for managing a project from start to finish
    • For participants to be able to effectively manage a project focusing by using their understanding of the knowledge areas
    • For participants to be able to apply for the CAPM® exam by successfully earning 23 hours of education necessary for qualification  

    Registration Home Page 


    Lean Six Sigma Green Belt Certificate Program

     

    The Lean Six Sigma Green Belt certificate program will focus on both Advanced Lean Techniques and Six Sigma "Green Belt" methodologies. Detailed and real-world examples of lean thinking will be reviewed with hands - on examples to enhance the learning experience. Learn how to integrate theories of business, statistics, and the elimination of waste with the goal of achieving tangible results. Six Sigma methods will include project planning and various statistical tools to equip the student to be Green Belt certified and a practitioner of Lean Six Sigma at their organization.


    Saturdays, October 28, 2017 through December 16, 2017

    Location: Governors State University
    Time: 9 a.m. 
    – Noon
    Room: B2200
    Fee: $1,500 plus textbooks - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD 

    Hybrid Instruction (Four in-class and three online classes)

    In-class Sessions: October 28, November 11, December 2, and December 16, 2017  (Final Certification Exam)   

    Online sessions:   November 4, November 18, and December 9, 2017

    Course Number: CE-GFS01-03

    Registration Home Page


     

    Lean Six Sigma Black Belt Certificate Program

    This program will prepare the student to lead a selected project while continuously training team members along with leading a change event.  Students will complete a Lean Six Sigma project from inception to completion.The student will possess a thorough understanding of all aspects of DMAIC (Define, Measure, Analyze, Improve, and Control).  All statistical tools will be reviewed including graphs and illustrations of real-life discussions, benchmarks and events. 

    This program will encompass the methodologies learned in both the Yellow and Green Belt certification.  In addition, it will include new processes that will be required for project success. Statistical software will be utilized that will assist the student in establishing objectives for decision making.  This intensive program will encompass a real-life project with clear objectives and details outlined in the project charter.  Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor.  

    Students can expect, upon completion of their project, to demonstrate a significant improvement in their selected process.  Also, as a Certified Lean Six Sigma Black Belt, the student will be prepared to lead future events using the tools and methodologies obtained in the program.  Lean Six Sigma Black Belt can be utilized in any industry or marketplace.  

    Prerequisite: Lean Six Sigma Green Belt certification.  Certification from outside firms must be reviewed in detail to ensure they meet the prerequisite for Governors State University's Black Belt Certification.


    Project Kick-Off In-class September 2, 2017, Certification Project Due Date November 18, 2017-Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor. 

    Location: Governors State University

    Time: 9 a.m. – Noon (first class only)

    Room: B2201

    Fee: $3,000 plus textbooks and Software - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD 

    Course Number:CE-GFS03-02

    Registration Home Page  

     


     

     

     

  • Customer Service

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    Exceptional Customer Service Starts with You

    Co-sponsors logos

    Location: Robinson Engineering

    10045 W. Lincoln Highway

    Frankfort, IL

    Date:  Friday, August 25, 2017

    Time:  9 a.m. –  4 p.m.

    Lunch will be provided.

    Instructor: Renee Crews  (Bio)

    Whether you are an entrepreneur or work for a small or large organization, excellent customer service is an essential factor in your organization’s success. When employees are committed to providing exceptional customer service individually and as a team, your organization will retain loyal customers, increase its customer base, and drive revenue growth. During this full day workshop, you will participate in engaging and hands-on activities that will prepare you to return to the workplace and apply your new skills and knowledge.

    At the end of this workshop, participants will be able to:

    • Identify and understand the needs and wants of internal (e.g.,co-workers) and external customers
    • Understand and address the service expectations of multigenerational customers (e.g., Baby boomers, Generation X, Millennials)
    • Resolve issues with customers through empathy, listening, questioning, and problem-solving
    • Use different techniques to communicate with customers face-to-face, via email, and telephone
    • Form and maintain a positive attitude during conflict and uncertainty
    • Set individual customer service goals
    • Apply techniques that will encourage a team approach to customer service

    General Fee: $85 Course Number: CE-BUS17-01

    Discount Fee: $75 Course Number: CE-BUS17-02

    (Discount applies to Chicago Southland Chamber of Commerce members; Orland Park Area Chamber of Commerce members; GSU Staff, Faculty, Students and Alumni)

    A Customer Service Certificate of Completion will be awarded after the successful completion of the workshop.

    Registration Home Page

     

     

  • Faculty Development in International Business (FDIB) Workshops

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    Faculty Development in International Business (FDIB) Workshops

      Friday, September 15, 2017 

    Friday, September 22, 2017 

    9 a.m.- 3 p.m.

    Governors State University 

     

    The College of Business at Governors State University (GSU) will offer Faculty Development in International Business (FDIB) workshop in September 2017 to faculty at community colleges. The workshops are designed to help business faculty at these institutions to bring international content into the classroom and expand their classroom knowledge and skills. Discussions of best practices and pedagogical issues will also be part of the workshop.

    These workshops are led by COB faculty who are content experts in the respective topic areas. The program is sponsored by a US Department of Education grant and is offered at minimum cost to participants.

    A “Certificate of Completion” will be presented to the participants who successfully complete the two-day program.

    The workshops will focus on the following subjects:

    Global Economics and Financial Market - Instructor: Dr. Michael Williams (Bio) 

    Friday, September 15, 2017

    9 a.m. - 3 p.m.

    Location: Governors State University 

    I University Parkway 

    University Park, IL 60484 

    Room: Hall of Honors  

    o   Financial Economics in an International World

    o   International Financial Markets

    o   Exchange Rates & Policy

    o   Investment and Derivatives

    Course Number: CE-BUS09-01 

     


    Globalization and Marketing  - Dr. Chun-Wei Chang  (Bio)

    Friday, September 22, 2017

    9 a.m. - 3 p.m.

    Location: Governors State University 

    I University Parkway 

    University Park, IL 60484 

    Room: Hall of Honors  

    o   Globalization: Critics, Motives, and Obstacles.

    o   Global Market Opportunity Assessment

    o   Product Planning in International Marketing

    o   Managing Cross-cultural Differences in International Marketing

    Course Number: CE-BUS09-02

    Registration is $50 for one session or $75 for both sessions.

    Breakfast and lunch will be provided.

    Registration Home Page

    For more information:  http://www.govst.edu/FDIBworkshops/ 

    For more workshop information, please contact Dr. Olu Ijose at Oijose@govst.edu.

    For questions regarding registration, please contact the School of Extended Learning at 708.534.4099.

     

     

     

     

  • Health & Human Services

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    Heartsaver® First Aid CPR AED

    Location: Governors State University

    Date: Wednesday, November 8, 2017

    Time: 9 a.m.— 5 p.m.

    Room: E-Lounge (E1571) 

    Fee:  $150 (Includes book, AHA card) Course Number: CE-PPEH12-01

    Instructor: Geoffrey Denison

    This training will cover the following: Adult Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) use and practice in accordance with American Heart Association (AHA) standards; recognizing and treating opioid associated life threatening emergencies; child CPR and AED use, along with infant CPR; and training on how to handle choking emergencies in adults, children, and infants.

    The following will also be covered: Fundamentals of First Aid including use and removal of personal protective equipment; assessment to find the medical, injury, or environmental emergency; use of an Epinephrine pen (Epi-Pen); applying a tourniquet; bleeding control; and bandaging of wounds. 

    After successful completion, students will be AHA certified in CPR, AED, and First Aid, and receive an AHA card.

    Registration Home Page 

     

     

     

  • Industry Training

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    American Home Inspectors Training Institute (AHIT)

    Location: Governors State University, University Park, Illinois

    2017 Classroom and Home Site Training Session Dates:

    Mon-Fri / January 9 -13 (Completed)

    Mon-Fri / May 22-26     (Completed)

    Mon-Fri / September 25-29 

    Fee: $1,995 - includes all class materials 

    Are you looking for an exciting new career or a new part-time challenge where you can be your own boss, set your own schedule, supplement your existing income and receive outstanding support during your training and while in the field?   If so, the American Home Inspectors Training Institute is designed to help you achieve just that!

    Governors State University has partnered with OnCourse Learning, a provider of high-quality, state approved, customized training solutions, textbooks, and occupational tools for both pre-licensing and continuing education in the home inspection industry.  This comprehensive home inspection course is taught by AHIT instructors with over 100 years combined experience and is recognized by ASHI, NAHI, NACHI, CREIA, TREC and other professional organizations.

    American Home Inspectors Training Institute (AHIT) is approved by The Workforce Innovation and Opportunity Act (WIOA). Click http://www.govst.edu/WIA/ for more details.

     

    For more program information and to be connected with a member of the Home Inspection training team, please contact Suzanne Patterson at spatterson3@govst.edu or 708.534.4393.

  • MBA Professional Development Classes

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    Professional Development I

    Location: Governors State University

    Room: Engbretson Hall

     Date: Thursdays, August 28 - December 10, 2017

    Time: 7:30  - 10:20 p.m.

    Fee: $300  Course Number: CE-MBA-7101

    Instructor: Olumide Ijose, PhD 

    Description: Introduces professional skills for MBA students. Acquisition of these skills through active participation in the course will enhance students' marketability and success. Effective professional skills are required for leveraging the career opportunities presented by an MBA degree. This course is designed to help students understand the relationship between soft skills, professional development, and continuous learning on one hand and work effectiveness.

      Registration Home Page

  • OHRP Educational Event

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    Save the Date

    Change is Coming: Meeting Potential Challenges

    Wednesday, November 15, 2017

    8 a.m. – 4:30 p.m.

    Location:

    Governors State University

    Center for Performing Arts 

    1 University Parkway

    University Park, Illinois  

    This is a one day educational outreach initiative focusing on the HHS regulations and policies on human subject research protections and their applicability. This event will focus on the Revised Common Rule. There will also be a panel discussion about the Single IRB Review process. In addition, OHRP will lead an interactive session where the audience will participate in a simulated protocol review. 

    Registration coming soon.


     

    Sponsor Logos
      

     

     

  • Social Media

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    Social Media: Develop Your Personal Brand

    Location: Governors State University

    Date:  Wednesday, November 1, 2017

    Time:  6– 9 p.m.

    Room: Computer Lab (D2430J)

    Instructor: Deborah James

    Position yourself as a leader in your field by showcasing your expertise, providing insights, education, and ideas. This workshop introduces the concepts of personal brand, best practices for developing an idea-based personal brand and positioning yourself as a go-to resource. Ideal for small business, non-profit, researchers, artists and entrepreneurs looking to develop a cohesive brand for online marketing and promotion.

    By the end of this workshop, you will:

    • Identify your areas of expertise as thought leadership assets

    • Conduct a resource inventory that complements your expertise

    • Develop a basic personal branding strategy 

    General Fee:   $50.00   Course Number: CE-SOCM09-02

    Registration Home Page     


    Social Media: Build Your Online Network

    Location: Governors State University

    Date:  Wednesday, November 8, 2017

    Time:  6–9 p.m.

    Room: Computer Lab (D2430J)

    Instructor: Deborah James

    Develop your online network in support of your research or business using powerful social media tools. In this workshop, you will learn to develop and facilitate your own social media site, as well as how to use discussion, curation, and distribution tools to reach and engage your audience.

    By the end of this workshop, you will:

    • Learn the basics of how to build and launch your social media site

    • Identify how to customize your message for different audiences

    • Learn how to seamlessly publish your topic across several distribution channels

    General Fee:   $50.00   Course Number: CE-SOCM06-03

    Registration Home Page    


    Social Media: Blogging 101

    Location: Governors State University

    Date:  Wednesday, November 15, 2017

    Time:  6–9 p.m.

    Room: Computer Lab (D2430J)

    Instructor: Deborah James

    Learn how to develop and maintain your blog with easy-to-use online tools. Gain insights on how to write content that adds value to your business, and craft engaging questions and responses to facilitate lively topic discussion.

    By the end of this workshop, you will:

    • Develop your blog concept

    • Craft impactful blog posts

    • Establish and learn to manage a blog site

    • Understand the basics of monetizing your blog site

    General Fee:   $50.00   Course Number: CE-SOCM07-03

    Registration Home Page  

     

  • Test and Certification Preparation

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    Graduate Record Examination (GRE) Test Preparation Course

    Location: Governors State University

    1 University Parkway, University Park, Illinois

    Room: TBA

    Dates: Saturday, September 30, October  7, 14, 21, 28 and November 4

    Time: 9 a.m. – Noon

    Fee: $399 (Test prep materials included.)

    Course Number: CE-EP01-02

    Instructor: Deborah Perez

    Acquire strategies in math, reading comprehension, writing, and verbal and quantitative skills to improve GRE scores using acclaimed Cambridge test preparation materials.

    Textbook, practice tests, and all course materials are included in course fee. 

    Registration Home Page      


    Law School Admission Test (LSAT) Preparation Course

    Location: Governors State University

    1 University Parkway, University Park, Illinois

    Room: TBA

    Dates: Saturday, October 14, 21, 28 and November 4, 11, 18

    Time: 9 a.m. – Noon

    Fee: $399 (Test prep materials included.)

    Course Number: CE-EP02-02

    Instructor: Donald D. Gardiner, J.D. 

    Acquire strategies in verbal skills, logic, critical reasoning, and analytical writing to improve LSAT scores.

    Textbook, practice tests, and course materials are included.

    Registration Home Page  


    Certified Associate in Project Management (CAPM)® Exam Preparation Course

    Dates: Saturday, October 7, 14, 21, 28 November 4, 11  

    Time: 10 a.m. – 2:45 p.m.

    Room: TBD  

    Fee: $950  Course Number: CE-EP06-03 

    Fee: $850 PMI Member  Course Number: CE-EP06-04 

    Instructor: Richard Manprisio, MPM, PMP

    Governors State University School of Extended Learning’s Certified Associate in Project Management (CAPM)® Exam Preparation Course breaks down complex topics for anyone who is interested in or are just starting out in project management. We offer a hands-on approach covering a wide range of topics, all reinforced through interactive discussions, practical applications, and sample exam testing.

    Over six separate days, through 24 contacts hours, we will cover the critical information that is beneficial for any project manager to know. By successfully completing this course you will earn the required 23 contact hours needed to meet the credential application requirements for the PMI CAPM® Certification Exam.

    Governors State University is a proud Registered Education Provider (R.E.P) with the PMI® with all material being approved through the PMI®.

    Learning Objectives:

    • To be able to understand project management terminology & knowledge areas
    • Understand the relationships between the knowledge areas (with a strong focus on inputs and outputs)
    •  Having an in-depth understanding of how each of the knowledge areas work and relate together
    •  Utilizing tools and techniques in determining effective methods for managing a project from start to finish
    • For participants to be able to effectively manage a project focusing by using their understanding of the knowledge areas
    • For participants to be able to apply for the CAPM® exam by successfully earning 23 hours of education necessary for qualification  

    Registration Home Page  

    ___________________________________________________________________________________

    Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR)

    Location: Governors State University

    Dates:  Thursdays, October 19, & 26; November 2, 9, & 30; December 7 (no class on 11/16 & 11/23)

    Time:  6–9 p.m.

    Room: TBD

    This course provides an overview of key areas in human resources management to better prepare HR professionals for national PHR (Professional in HR) or the SPHR (Senior Professional in HR) exams, administered by the HRCI (Human Resources Certification Institute). Eligibility requirements and test information for PHR or SPHR exam can be found at www.hrci.org.

    Students will gain a basic overview of all the functional areas of human resources:

    • Strategic Management
    • Workforce Planning and Employment
    • Total Rewards
    • Human Resource Development
    • Employee Labor Relations
    • Risk Management

    General Fee:   $995 (all materials included in fee) 

    Registration coming soon.

     

     

  • Testimonials

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    testimonial

     "Our front line supervision has always had a significant amount of expertise in the hands-on construction of Mobile Medical trailers. The next step in their development was a real need for formal classroom training in order to assist in the successful execution of a Daily Build Plan. Governor’s State University was able to tailor my description of those needs into 4 distinct and very effective training modules held on site at our facility in the month of June.   

    Each instructor engaged our group in specific training topics, which included Managing Daily Workflows, Data Visualization and Problem Solving, Effective Business Communication and Email Management and Navigation.  It was a very fulfilling experience for our supervisors and more importantly gave them new skill sets that have had an immediate impact on their performance.  

    The coordination of this training program by Felicia Townsend at the School of Extended Learning was well done and the outcome has exceeded my expectations.  I strongly recommend this process to those organizations that find themselves with a similar need."  

    Mike Mestousis, Director of Operations  

    Advanced Mobility, University Park, IL 


    "Governors State University School of Extended Learning provided the most relevant First Aid/CPR safety training program I've ever attended. Geoff’s extensive knowledge and highly engaging style makes him a very effective trainer that my team thoroughly enjoyed.  He was able to accommodate varying levels of knowledge on the subject and ensured everyone was capturing the pertinent information. I now have ten people trained across our two shift operation and I feel confident we would swiftly and appropriately handle any unfortunate event if it was to happen at our facility. Many thanks!"

    Summit Pahlas, Manager Plant Operations

    Kloeckner Metals Corporation, University Park, IL


     “I was totally captivated by the communication model presented by the instructor. It was interesting to learn how many ways there are to communicate. I highly recommend this workshop to anyone who works in a supervisory position or is a team leader. Although the information is basic and easy to understand, the workshop is presented in an interesting and dynamic way. I am a firm believer that when you stop learning you stop living… I love and enjoy investing in myself! No one can take your knowledge or experience away.”

    M. Estrada

    Workshop: Communication for Nonprofit Managers, June 21, 2017


    "This course was very informative and opened my eyes to other views of communication as well as determining what obstacles I may face and how to resolve them. This class can be used in corporate, nonprofit, and the private sector and can be implemented in your daily routine.”

    D. Huerta

    Workshop: Communication for Nonprofit Managers, June 21, 2017