The School of Extended Learning provides a variety of professional development offerings designed to improve your skills, knowledge, and effectiveness. Through noncredit courses, certificates, and industry specific programs, learners will be equipped to improve their performance and add value to their organizations.

For more information, please contact Dr. Felicia L. Townsend at ftownsend@govst.edu or 708.534.3044.

  • Business Process Improvement

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    Lean Six Sigma Black Belt Certificate Program

    This program will prepare the student to lead a selected project while continuously training team members along with leading a change event.  Students will complete a Lean Six Sigma project from inception to completion.The student will possess a thorough understanding of all aspects of DMAIC (Define, Measure, Analyze, Improve, and Control).  All statistical tools will be reviewed including graphs and illustrations of real-life discussions, benchmarks and events. 

    This program will encompass the methodologies learned in both the Yellow and Green Belt certification.  In addition, it will include new processes that will be required for project success. Statistical software will be utilized that will assist the student in establishing objectives for decision making.  This intensive program will encompass a real-life project with clear objectives and details outlined in the project charter.  Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor.  

    Students can expect, upon completion of their project, to demonstrate a significant improvement in their selected process.  Also, as a Certified Lean Six Sigma Black Belt, the student will be prepared to lead future events using the tools and methodologies obtained in the program.  Lean Six Sigma Black Belt can be utilized in any industry or marketplace.  

    Prerequisite: Lean Six Sigma Green Belt certification.  Certification from outside firms must be reviewed in detail to ensure they meet the prerequisite for Governors State University's Black Belt Certification.

    Lean Six Sigma Black Belt Certificate Program is offered twice a year.


    Project Kick-Off In-class January 28, 2017, Certification Project Due Date April 15, 2017-Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor. 

    Location: Governors State University

    Time: 9 a.m. – Noon (first class only)
    Room: TBA
    Fee: $3,000 plus textbooks and Software - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD (Bio)

    Course Number:CE-GFS03-01

    Registration Home Page  

     


    Project Kick-Off In-class September 2, 2017, Certification Project Due Date November 18, 2017-Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor. 

    Location: Governors State University

    Time: 9 a.m. – Noon (first class only)Room: TBA
    Fee: $3,000 plus textbooks and Software - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD (Bio)

    Course Number:CE-GFS03-02

    Registration Home Page  


    Lean Six Sigma Green Belt Certificate Program

    The Lean Six Sigma Green Belt certificate program will focus on both Advanced Lean Techniques and Six Sigma "Green Belt" methodologies. Detailed and real-world examples of lean thinking will be reviewed with hands - on examples to enhance the learning experience. Learn how to integrate theories of business, statistics, and the elimination of waste with the goal of achieving tangible results. Six Sigma methods will include project planning and various statistical tools to equip the student to be Green Belt certified and a practitioner of Lean Six Sigma at their organization.

    Lean Six Sigma Green Belt Certificate Program is offered several times during the year.


    Saturdays, April 1, 2017 through May 13, 2017
    Location: Governors State University
    Time: 9 a.m. 
    – Noon
    Room: TBA
    Fee: $1,500 plus textbooks - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD (Bio)

    Hybrid Instruction (Four in-class and three online classes)

    In-class Sessions: April 1, April 15, April 29, and May 13, 2017 (Final Certification Exam)  

    Online sessions:   April 8, April 22, and May 6, 2017

    Course Number: CE-GFS01-01

    Registration Home Page  


    Saturdays, July 22, 2017 through September 2, 2017

    Location: Governors State University
    Time: 9 a.m. 
    – Noon
    Room: TBA
    Fee: $1,500 plus textbooks - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD (Bio)

    Hybrid Instruction (Four in-class and three online classes)

    In-class Sessions: July 22, August 5, August 19, and September 2, 2017 (Final Certification Exam)  

    Online sessions:   July 29, August 12, and August 26, 2017

    Course Number: CE-GFS01-02

    Registration Home Page


    Saturdays, October 28, 2017 through December 16, 2017

    Location: Governors State University
    Time: 9 a.m. 
    – Noon
    Room: TBA
    Fee: $1,500 plus textbooks - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD (Bio)

    Hybrid Instruction (Four in-class and three online classes)

    In-class Sessions: October 28, November 11, December 2, and December 16, 2017  (Final Certification Exam)   

    Online sessions:   November 4, November 18, and December 9, 2017

    Course Number: CE-GFS01-03

    Registration Home Page

     


     

     

     

  • Business Strategy

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    chicago southland chamber of commerce--logoStrategic Planning:Gaining a Competitive Advantage

    Location:

    Robinson Engineering

    10045 W. Lincoln Highway

    Frankfort, Illinois 60423-1272

    Date: Saturday, May 6, 2017 

    Time: 9 a.m. - 4:00 p.m.

    General Fee: $75     Course Number: CE-BUS16-01 

    Chicago Southland Chamber Member Fee: $65  Course Number: CE-BUS16-02

    Instructor: Olumide Ijose, PhD (Bio)

    Deriving a sustainable competitive advantage is at the core of a business’s profitability and sustainability. Strategic planning focuses management attention on formulating and implementing a plan aimed at gaining a sustainable competitive advantage. In this  intensive workshop, you will be guided through the key components of developing a solid strategic plan.

    Upon successful completion of this workshop, participants should be able to:

    • Formulate strategies for creating a competitive advantage  
    • Examine how their implementation levers will foster strategic performance

    Registration Home Page

     

                                                

  • Communications

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    Thought Leadership: Develop Your Personal Brand

    Location: Governors State University

    Date: Wednesday, March 29, 2017

    Time: 6-9:00pm

    Fee: $50

    Instructor: Deborah James, PhD (Bio)  

    Position yourself as a leader in your field by showcasing your expertise, providing insights, education, and ideas. This workshop introduces the concepts of thought leadership, best practices for developing an idea-based personal brand and positioning yourself as a go-to resource.

    By the end of this workshop, you will: 

    ·         Identify your areas of expertise as thought leadership assets

    ·         Conduct a resource inventory that complements your business

    ·         Develop a basic thought leadership strategy

    Course Number: CE-BUS14-01

    Registration Home Page 


    Social Media Curation: Build Your Online Network

    Location: Governors State University

    Date: Wednesday, April 5, 2016

    Time: 6-9:00pm  

    Fee: $50

    Instructor: Deborah James, PhD (Bio)   

    Develop your curatorial idea-based thought leadership project to build a network using powerful social media tools. In this workshop, you will learn to develop and facilitate your own social media site, as well as how to use discussion, curation, and distribution tools to reach and engage your audience.  

    By the end of this workshop, you will: 

    ·         Learn the basics of how to build and launch your social media site

    ·         Identify how to customize your message for different audiences

    ·         Learn how to seamlessly publish your topic across several distribution channels

    Course Number: CE-SOC M06-01

    Registration Home Page 


    Blogging: Engage Your Online Audience  

    Location: Governors State University

    Date: Wednesday, April 12, 2017  

    Time: 6-9:00pm

    Fee: $50

    Instructor: Deborah James, PhD (Bio)  

    Learn how to develop and maintain your blog with easy-to-use online tools. Gain insights on how to write content that adds value to your business, and craft engaging questions and responses to facilitate lively topic discussion.    

    By the end of this workshop, you will:

          ·Develop your blog concept

         ·Establish and learn to manage a blog site

         ·Learn the basics of monetizing your blog site

    Course Number:CE-SOCM07-01

    Registration Home Page 


    Getting the World to Listen: An A to Z Introduction to Audio Podcasting

    Location: Governors State University 

    Date: Wednesday, April 19, 2017  & Wednesday, April 26, 2017

    Time: 6-9:00pm

    Fee: $70

    Instructor: Vernon Smith (Bio)

    This two-day workshop will cover a range of topics that budding podcasters need to be aware of to produce a credible, consistent internet broadcast that meets their needs. You’ll discover how top podcasters are succeeding and beating big media with less technical and financial resources.

     By the end of this two day workshop, you will:

    • Determine your podcast’s focus of interests, format, launch date, schedule, and distribution
    • Learn about legal issues of libel, slander, harassment, copyright, and copyright infringement 
    • Learn the basic journalistic standards of accuracy, fairness, and credibility  
    • Learn about sound editing programs followed by a brief demonstration and homework assignment customized to your abilities
    • Gain knowledge in how to fund, advertise, and distribute your podcasts 

    Course Number:CE-SOCM08-01

    Registration Home Page 


    Building Relationships in Healthcare with Effective Communication 

     

    Location: Governors State University

    Date: Wednesday, June 21, 2017

    Time: 6 –  8:00 p.m.

    Room: TBA

    Fee: $45

    Instructor: Terri Maxeiner, RN, BSN, CECM, CDP (Bio)

    Was the message sent the message received? Dealing with people can be difficult especially when it comes to their health and well-being. As a health care professional communication is not only the words we say, but it is how we say them.  In this workshop, we are going to examine different facets of the communication process and determining our roles. We will be gathering the tools needed to create trust and compassion as we share information with patients and families.

    At the conclusion of this workshop, the learner should have an increased knowledge of the following:

    • Active and passive listening
    • Dealing with difficult situations
    • Privacy and respect
    • Understanding difficult behaviors
    • Promoting empathy and compassion
    • Understanding my stress triggers

    Course Number: CE-HF11-01

    Registration Home Page

  • Computer Training

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    Introduction to PowerPoint Presentation for Business and Research 

    Location: Governors State University

    Date: Tuesdays, June 6  and June 13, 2017

    Time: 6 – 9 p.m.

    Room: TBA

    Fee: $119

    Instructor: Jim Murray (BIO)

    Make your business or academic information stand out. PowerPoint is a powerful tool for both in-person presentation -- or for publishing and later sharing your professional or personal work. In addition to teaching basic technical skills for PowerPoint, this course emphasizes the use of proven learning design principles that will help to make your presentations dynamic, clear, and persuasive.

    Upon completion of this course, learners should be able to:

    • Navigate the PowerPoint homepage, tabs, and ribbons
    • Create, save, and share a presentation
    • Introduce, outline, present, and summarize content
    • Utilize designs, themes and templates
    • Format and modify text (font, size, color)
    • Utilize graphics, images, shapes, and objects
    • Apply simple slide transitions and animations

    This training will apply to 2010, 2013, and 2016 versions of PowerPoint.

    Course Number: CE-CS08-01

    Registration Home Page


    Advanced PowerPoint Presentation for Business and Research 

    Location: Governors State University

    Date: Tuesdays, June 20 and June 27, 2017

    Time: 6 – 9 p.m.

    Room: TBA

    Fee: $125

    Instructor: Jim Murray (BIO)

    PowerPoint isn’t just boring bullet lists. It is a powerful multimedia communication tool that allows you to present your information or research in a clear and memorable format. In this course, you will learn about the advanced features and functions available in PowerPoint – animations, graphics, audio and video content, slide timing, narration and more. Advanced methods and commands for publishing, presenting and sharing your PowerPoint message, including free add-in tools, will also be covered.

    Upon completion of this course, learners should be able to:

    • Apply graphic and instructional design best practices to presentations
    • Insert and format audio and video files in a presentation
    • Insert narrations and control slide timings in a presentation
    • Create custom graphics and animations
    • Create interactions and quizzes
    • Share PowerPoint presentations online and publish them to YouTube and other Internet sites

    This training will apply to 2010, 2013, and 2016 versions of PowerPoint.

    Course Number: CE-CS09-01

    Registration Home Page


    Introduction to QuickBooks 

    Location: Governors State University

    Date: Wednesdays, July 12, 19, 26, and August 2, 2017

    Time: 6 – 9 p.m.

    Room: TBA

    Fee: $199

    Instructor: Jim Murray (BIO)

    Help manage and grow your company with QuickBooks, the premier accounting and payroll software for small to medium businesses.  Even if you have a minimal accounting or financial background, this course will guide you in topics such as setting up your company details, building customer and product lists, recording product sales, creating invoices, setting up and managing bank accounts, managing income and expenses, and tracking payroll and tax expenses.

    Upon completion of this course, learners should be able to:

    • Set up and navigate QuickBooks
    • Create a QB Company
    • Work with lists
    • Enter sales and invoices
    • Customize forms
    • Enter receipts and deposits
    • Enter and pay bills
    • Work with bank accounts
    • Create reports and analyze financial data
    • Track and pay sales tax
    • Create payroll

    Course Number: CE-CS03-01

    Registration Home Page

     

     

     

     

     

  • Customer Service

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    chicago southland chamber of commerce--logoExceptional Customer Service Starts with You Certificate

    Location

    Robinson Engineering

    10045 W. Lincoln Highway

    Frankfort, Illinois 60423-1272

    Dates:  Mondays, May 1, 8, 15, 22

    Time:   6 - 9:00 p.m.

    General Fee: $199     Course Number: CE-BUS17-01

    Chicago Southland Chamber Member Fee: $179  Course Number:CE-BUS17-02

    Instructor: Judy Ferraro (Bio)

    Whether you are an entrepreneur or work for a small or large organization, excellent customer service is an essential factor in your organization’s success. When employees are committed to providing exceptional customer service individually and as a team, your organization will retain loyal customers, increase its customer base, and drive revenue growth. During four 3-hour sessions, you will participate in engaging and hands-on activities that will prepare you to return to the workplace and apply your new skills and knowledge.

    Module 1: Defining and Living Your Customer Service Culture

    After participating in this module, you will know the essential skills for a successful customer service culture.

    • Review and analyze successful customer service programs
    • Discuss what customer service means to you as an individual
    • Define the pillars of customer service
    • Create your own mission, vision, and purpose 

    Module 2: Providing Service to Internal and External Customers

    After participating in this module, you should be able to:

    • Identify and understand the needs and wants of your internal (i.e.,co-workers) and external customers
    • Understand and address the service expectations of multigenerational customers (e.g., Babyboomers, Generation X, Millenials). 
    • Resolve issues with customers through empathy, listening, questioning, and problem-solving

    Module 3: Communicating Clear, Accurate, and Positive Messages to Your Customers

    After participating in this module, you should be able to:

    • Use different techniques to communicate with customers face-to-face, via email, and telephone
    • Form and maintain a positive attitude during conflict and uncertainty

    Module 4: Setting the Tone for Exceptional Customer Service Across the Organization

    After participating in this module, you should be able to:

    • Set individual customer service goals
    • Apply techniques that will encourage a team approach to customer service 

    Who Should Attend: Customer service representatives, sales representatives, human resource representatives, frontline staff and mid-to-senior managers and directors from various industries (e.g., financial, healthcare, retail, manufacturing, and hospitality)

    A Customer Service Certificate of Completion will be awarded after the successful completion of all modules.

    Registration Home Page

     

  • Health & Human Services

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    Gottman Couple Method Level 1 Certification

    Location: Governors State University

    Date: Friday, January 13, 2017 and Saturday, January 14, 2017

    Time: 10 a.m. –  5 p.m.

    Room: B2200

    Fee: $225 (includes manual)

    Description: This workshop is on Gottman Couples Therapy and will provide participants with the level 1 training and certification from the Gottman Institute. The cost of the workshop includes the level-1 training manual and combines lecture footage from a live training by Drs. John and Julie Gottman. Participants will learn strategies to help couples manage conflict and deepen their intimacy.

    Course number for registration: CE-GST01-INTS1

    Registration Home Page


    Applications of Mindfulness in the Helping Professions 

    Location: Governors State University

    Date: Friday, March 24, 2017

    Time: 9:00 a.m. - 12:30 p.m.

    General Fee: $45   Course Number: CE-MH07-01

    Discount Fee: $35 Course Number: CE-MH07-02

    (Discount fee for students, faculty, staff, alumni, and external organizations) 

    Earn 3 CE hours for Counselors; Earn 3 CEUs for Social Workers, Psychologists, Occupational Therapists, Physical Therapists, and Educators

    Instructors: Maristela Zell, Ph.D, LCSW (BIO) and Timothy Pedigo, Ph.D (BIO)

    Although mindfulness has been practiced for centuries, the helping professions have more recently incorporated this evidence-based practice to enhance healing and psychological well-being. Mindfulness-based interventions are used to achieve emotional regulation, modulate anxiety and depression, lower blood pressure, enhance the immune system, and increase attention and concentration. 

    • Become familiar with the research and literature on mindfulness in health and education settings
    • Learn how to develop or enhance your own mindfulness practice 
    • Learn various mindfulness practices 

      Registration Home Page


     iRest Yogo Nidra: An Integrative Clinical Practice for Healing and Wellness

    Location: Governors State University

    Date: Friday, May 12, 2017

    Time: 9:00 a.m. - 12:30 p.m.

    General Fee: $45 Course Number: CE-HF09-01

    Discount Fee: $35 Course Number: CE-HF09-02

    (Discount fee for students, faculty, staff, alumni, and external organizations) 

    Earn 3 CE hours for Counselors; Earn 3 CEUs for Social Workers, Psychologists, Occupational Therapists, Physical Therapists, and Educators

    Instructors: Maristela Zell, Ph.D, LCSW (BIO)

    iRest is a research-based practice of deep relaxation and meditative inquiry currently being utilized by social workers, psychologists, and other health professionals in clinical and medical settings. Studies have demonstrated the effectiveness of iRest to reduce the symptoms of PTSD, depression, anxiety, insomnia, and chronic pain. iRest promotes emotional balance and regulation, helping individuals connect with their inner resources to release stress, tension, and trauma in the body.  

    • Learn the basic principles of iRest, including its integration of Western and Eastern healing perspectives, and the scientific research that underlies this practice 
    • Learn the 10 steps of iRest and their application with individuals and groups 
    • Practice iRest and learn meditative practices that can be incorporated into daily and professional life 
    • Learn to enhance mindfulness practice with iRest meditation     

    Registration Home Page  

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    Pharmacy Technician Comprehensive Program w/ a Clinical Rotation!

    Location: Governors State University

    Date: Tuesdays and Thursdays, March 21 - May 9, 2017

    Time: 6  –  9:30 p.m.

    Room: TBA

    Fee: $1,299 (includes textbook), 50 classroom hours + 80 clinical externship hours

    This comprehensive 50 hour program will prepare students to work as a pharmacy technician in a retail or other pharmacy setting and to take the Pharmacy Technician Certification Board’s PTCB exam.  Course content includes: pharmacy medical terminology, the history of pharmacy, the pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions and defining drugs by generic and brand names.  Through classroom lecture and hands on labs, students will review dosage calculations, drug classifications, the “top 200 drugs”, I.V. flow rates, sterile compounding, dose conversions, aseptic technique, the handling of sterile products, total parental nutrition (TPN), dispensing of prescriptions, inventory control and billing and reimbursement.  In addition to classroom lecture and labs, this program includes a clinical externship through a local pharmacy. 

    Clinical Externship: As part of this Pharmacy Technician program, you will be eligible to participate in a 80 hour clinical externship with a local Retail Pharmacy.  You may be asked to submit to a thorough background check, drug screening and meet other requirements. 

    Course Number: CE-PPEH09-01
    Registration Home Page


    Ethical Issues in Healthcare

     Location: Governors State University

    Date: Wednesday, June 14, 2017

    Time: 6 –  8:00 p.m.

    Room: TBA

    General Fee: $45   Course Number: CE-HF10-01

    Discount Fee: $35 Course Number: CE-HF10-02

    (Discount fee for students, faculty, staff, alumni, and external organizations) 

    Instructor: Terri Maxeiner, RN, BSN, CECM, CDP (Bio)

    Good ethics is good business. The health care field can be rewarding as well as challenging, but we must maintain our professional attitude at all times. As a health care professional, you need tools to help create a workplace environment that promotes honesty, integrity, and trust. In this workshop, we will develop strategies for good business practices for you in the health care marketplace.

    • At the conclusion of this workshop the learner will have an increased knowledge of the following:
    • What is good ethics
    • Identifying ethical dilemmas
    • Creating a culture of respect and civility in the workplace
    • Code of Conduct- What is my part?
    • HIPAA compliance- What I need to know?
    • Informed Consent- Understanding POA, POLST, and Living Wills
    • Identifying abuse and neglect- Who reports what?

    Registration Home Page


    Building Relationships in Healthcare with Effective Communication 

     

    Location: Governors State University

    Date: Wednesday, June 21, 2017

    Time: 6 –  8:00 p.m.

    Room: TBA

    General Fee: $45  Course Number: CE-HF11-01

    Discount Fee: $35 Course Number: CE-HF11-02

    (Discount fee for students, faculty, staff, alumni, and external organizations) 

    Instructor: Terri Maxeiner, RN, BSN, CECM, CDP (Bio)

    Was the message sent the message received? Dealing with people can be difficult especially when it comes to their health and well-being. As a health care professional communication is not only the words we say, but it is how we say them.  In this workshop, we are going to examine different facets of the communication process and determining our roles. We will be gathering the tools needed to create trust and compassion as we share information with patients and families.

    At the conclusion of this workshop, the learner should have an increased knowledge of the following:

    • Active and passive listening
    • Dealing with difficult situations
    • Privacy and respect
    • Understanding difficult behaviors
    • Promoting empathy and compassion
    • Understanding my stress triggers

    Registration Home Page

  • Industry Training

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    American Home Inspectors Training Institute (AHIT)

    Location: Governors State University, University Park, Illinois

    2017 Classroom and Home Site Training Session Dates:

    Mon-Fri / January 9 -13

    Mon-Fri / May 22-26

    Mon-Fri / September 25-29 

    Fee: $1,995 - includes all class materials 

    Are you looking for an exciting new career or a new part-time challenge where you can be your own boss, set your own schedule, supplement your existing income and receive outstanding support during your training and while in the field?   If so, the American Home Inspectors Training Institute is designed to help you achieve just that!

    Governors State University has partnered with OnCourse Learning, a provider of high-quality, state approved, customized training solutions, textbooks, and occupational tools for both pre-licensing and continuing education in the home inspection industry.  This comprehensive home inspection course is taught by AHIT instructors with over 100 years combined experience and is recognized by ASHI, NAHI, NACHI, CREIA, TREC and other professional organizations.

    American Home Inspectors Training Institute (AHIT) is approved by The Workforce Innovation and Opportunity Act (WIOA). Click http://www.govst.edu/WIA/ for more details.

     

    For more program information and to be connected with a member of the Home Inspection training team, please contact Suzanne Patterson at spatterson3@govst.edu or 708.534.4393.

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    Pharmacy Technician Comprehensive Program w/ a Clinical Rotation!

    Location: Governors State University

    Date: Tuesdays and Thursdays, March 21 - May 9, 2017

    Time: 6  –  9:30 p.m.

    Room: TBA

    Fee: $1,299 (includes textbook), 50 classroom hours + 80 clinical externship hours

    This comprehensive 50 hour program will prepare students to work as a pharmacy technician in a retail or other pharmacy setting and to take the Pharmacy Technician Certification Board’s PTCB exam.  Course content includes: pharmacy medical terminology, the history of pharmacy, the pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions and defining drugs by generic and brand names.  Through classroom lecture and hands on labs, students will review dosage calculations, drug classifications, the “top 200 drugs”, I.V. flow rates, sterile compounding, dose conversions, aseptic technique, the handling of sterile products, total parental nutrition (TPN), dispensing of prescriptions, inventory control and billing and reimbursement.  In addition to classroom lecture and labs, this program includes a clinical externship through a local pharmacy. 

    Clinical Externship: As part of this Pharmacy Technician program, you will be eligible to participate in a 80 hour clinical externship with a local Retail Pharmacy.  You may be asked to submit to a thorough background check, drug screening and meet other requirements. 

      Course Number: CE-PPEH09-01
    Registration Home Page

      

  • International Business

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    chicago southland chamber of commerce--logoExporting 101: Grow Your Business Globally

    Location

    Robinson Engineering

    10045 W. Lincoln Highway

    Frankfort, Illinois 60423-1272

    Date: Saturday, April 29, 2017

    Time: 9 a.m. - 4:00 p.m.

    General Fee: $75  Course Number: CE-BUS 15-01

    Chicago Southland Chamber of Commerce Member Fee: $65 Course Number: CE-BUS15-02

    Instructor: Olumide Ijose, PhD (Bio)

    By population, the United States is less than 5% of the world.  Do you want to grow your business by selling to global clients?  This intensive workshop helps businesses assess their readiness to export and takes participants through a step-by-step process of developing an exporting capability.

    Upon successful completion of this workshop, participants should be able to: 

    • Analyze their export readiness  
    • Examine the attraction of target markets
    • Develop an export plan 

      Registration Home Page

     

     

  • Marketing and Sales

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    Conducting Primary Market Research for Small Businesses  

    Location: Governors State University

    Date: Wednesday, April 5, 2017 

    Time: 9 a.m. - 4:00 p.m.

    Fee: $65

    Instructor: Vinette Ashford (Bio)

    Do you want to create a product or service that people want? Do you want to continue to meet the expectations of your current customers? Understanding your market is important for the success of your business. In this 6 hour intensive workshop, you will learn  primary market research methods that you can use to create a marketing or business plan, make fact-based decisions, or gather customer opinions.

    Workshop participants will learn to:

    · Define the principles of good primary research

    · Establish research project objectives and align approach with objectives

    · Plan the research project

    · Design and execute primary research approaches: focus groups and survey questionnaires

    · Collect and tabulate data, develop findings and report results

    Course Number: CE-SBD01-01

    Registration Home Page

     

     

  • Test Preparation

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    TOEFL Test Preparation

    Locations: Governors State University

    Date: Saturday, February 18, 2017 and Saturday, April 15, 2017

    Time: 9:30 a.m. – 12:30 p.m.

    Room: TBD

    Fee: $100

    Instructor: Chris Greiner

    This course is designed for students intending to take the TOEFL iBT exam for admission into an American college or university. The TOEFL iBT evaluates the four core language skills: speaking, listening, reading, and writing. This course helps students gain experience and confidence with the iBT TOEFL leading to better test results. In this course, students will:  learn key test-taking strategies for the TOEFL iBT,  improve test performance under time limits, take a complete practice test of the TOEFL iBT which includes the TOEFL Online Prep Course. At end of the course, students can register for the TOEFL iBT exam that will be offered at Governors State University.

     

     Course Number: CE-ELPC01-08
    Registration Home Page


    Graduate Record Exam Test Preparation

    Location: Governors State University

    Date: Saturdays, March 25, April 1, 8, 22, 29, May 6, 2017  

    Time: 9 a.m. – Noon  

    Room: TBA

    Fee: $399

    Instructor: Deborah Perez

    Acquire strategies in math, reading comprehension, writing, and verbal and quantitative skills to improve GRE scores using acclaimed Cambridge test preparation materials. Textbook, practice tests, and all course materials are included in course fee.

    Course Number: CE-EP01-01 

    Registration Home Page  

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    Law School Admission Test Preparation

    Location: Governors State University

    Date: Saturdays, April 22, 29, May 6, 13, 20, June 3, 2017  

    Time: 9 a.m. – Noon  

    Room: TBA

    Fee: $399

    Instructor: Donald D. Gardiner, JD (BIO)

    Acquire strategies in verbal skills, logic, critical reasoning and analytical writing to improve LSAT scores. Textbook, practice tests and course materials included.

    Course Number: CE-EP02-01

    Registration Home Page