The School of Extended Learning provides a variety of professional development offerings designed to improve your skills, knowledge, and effectiveness. Through noncredit courses, certificates, and industry specific programs, learners will be equipped to improve their performance and add value to their organizations.

For more information, please contact Dr. Felicia L. Townsend at ftownsend@govst.edu or 708.534.3044.

  • Business Process Improvement

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    Certified Associate in Project Management (CAPM)® Exam Preparation Course

     (CAPM)® Exam Preparation Course

    Click here for the instructor's video presentation with course details.

     

    Location: Governors State University

    Dates: Saturday, August 12, 19, 26, September 9, 16, 23  

    Time: 10 a.m. – 2:45 p.m.

    Room: B2215 

    Fee: $950  Course Number: CE-EP06-01  

    Fee: $850 PMI Member  Course Number: CE-EP06-02  

    -OR-

    Dates: Saturday, October 7, 14, 21, 28 November 4, 11  

    Time: 10 a.m. – 2:45 p.m.

    Room: C3330

    Fee: $950  Course Number: CE-EP06-03 

    Fee: $850 PMI Member  Course Number: CE-EP06-04 

    Instructor: Richard Manprisio, MPM, PMP

    Governors State University School of Extended Learning’s Certified Associate in Project Management (CAPM)® Exam Preparation Course breaks down complex topics for anyone who is interested in or are just starting out in project management. We offer a hands-on approach covering a wide range of topics, all reinforced through interactive discussions, practical applications, and sample exam testing.

    Over six separate days, through 24 contacts hours, we will cover the critical information that is beneficial for any project manager to know. By successfully completing this course you will earn the required 23 contact hours needed to meet the credential application requirements for the PMI CAPM® Certification Exam.

    Governors State University is a proud Registered Education Provider (R.E.P) with the PMI® with all material being approved through the PMI®.

    Learning Objectives:

    • To be able to understand project management terminology & knowledge areas
    • Understand the relationships between the knowledge areas (with a strong focus on inputs and outputs)
    •  Having an in-depth understanding of how each of the knowledge areas work and relate together
    •  Utilizing tools and techniques in determining effective methods for managing a project from start to finish
    • For participants to be able to effectively manage a project focusing by using their understanding of the knowledge areas
    • For participants to be able to apply for the CAPM® exam by successfully earning 23 hours of education necessary for qualification  

    Registration Home Page 


    Lean Six Sigma Green Belt Certificate Program

     

    The Lean Six Sigma Green Belt certificate program will focus on both Advanced Lean Techniques and Six Sigma "Green Belt" methodologies. Detailed and real-world examples of lean thinking will be reviewed with hands - on examples to enhance the learning experience. Learn how to integrate theories of business, statistics, and the elimination of waste with the goal of achieving tangible results. Six Sigma methods will include project planning and various statistical tools to equip the student to be Green Belt certified and a practitioner of Lean Six Sigma at their organization.

    Saturdays, July 22, 2017 through September 2, 2017

    Location: Governors State University
    Time: 9 a.m. 
    – Noon
    Room: B2200
    Fee: $1,500 plus textbooks - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD 

    Hybrid Instruction (Four in-class and three online classes)

    In-class Sessions: July 22, August 5, August 19, and September 2, 2017 (Final Certification Exam)  

    Online sessions:   July 29, August 12, and August 26, 2017

    Course Number: CE-GFS01-02

    Registration Home Page


    Saturdays, October 28, 2017 through December 16, 2017

    Location: Governors State University
    Time: 9 a.m. 
    – Noon
    Room: B2200
    Fee: $1,500 plus textbooks - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD 

    Hybrid Instruction (Four in-class and three online classes)

    In-class Sessions: October 28, November 11, December 2, and December 16, 2017  (Final Certification Exam)   

    Online sessions:   November 4, November 18, and December 9, 2017

    Course Number: CE-GFS01-03

    Registration Home Page


     

    Lean Six Sigma Black Belt Certificate Program

    This program will prepare the student to lead a selected project while continuously training team members along with leading a change event.  Students will complete a Lean Six Sigma project from inception to completion.The student will possess a thorough understanding of all aspects of DMAIC (Define, Measure, Analyze, Improve, and Control).  All statistical tools will be reviewed including graphs and illustrations of real-life discussions, benchmarks and events. 

    This program will encompass the methodologies learned in both the Yellow and Green Belt certification.  In addition, it will include new processes that will be required for project success. Statistical software will be utilized that will assist the student in establishing objectives for decision making.  This intensive program will encompass a real-life project with clear objectives and details outlined in the project charter.  Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor.  

    Students can expect, upon completion of their project, to demonstrate a significant improvement in their selected process.  Also, as a Certified Lean Six Sigma Black Belt, the student will be prepared to lead future events using the tools and methodologies obtained in the program.  Lean Six Sigma Black Belt can be utilized in any industry or marketplace.  

    Prerequisite: Lean Six Sigma Green Belt certification.  Certification from outside firms must be reviewed in detail to ensure they meet the prerequisite for Governors State University's Black Belt Certification.


    Project Kick-Off In-class September 2, 2017, Certification Project Due Date November 18, 2017-Milestones and "project check-in's" will be conducted with one-on-one meetings throughout the class with the instructor. 

    Location: Governors State University

    Time: 9 a.m. – Noon (first class only)

    Room: B2201

    Fee: $3,000 plus textbooks and Software - Bookstore GSU Follett

    Instructor: Tricia Kerns, EdD 

    Course Number:CE-GFS03-02

    Registration Home Page  

     


     

     

     

  • Business Strategy

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    Increase Your Revenue with Strategic Planning

     Co-sponsors--Location: Robinson Engineering

    10045 W. Lincoln Highway

    Frankfort, IL

    Date:  Friday, August 18, 2017

    Time:  9 a.m. –  3 p.m.

    Lunch will be provided.

    Instructor: Olumide Ijose, Ph.D. (Bio)

    Strategic planning focuses management’s attention on formulating and implementing a plan aimed at gaining a sustainable competitive advantage. In this workshop, you will be provided with the tools and techniques to help your organization accomplish their goals with an effective strategic plan. Learners will walk away with a better sense of how to move their plan from concept to execution and increase their profitability and market share.

    The following topics will be covered:

    • Introduction to strategic planning  
    • Importance of strategic leadership
    • Assessing your internal environment
    • Understanding your external environment
    • Your strategic position
    • Strategy Implementation
    • Strategy Execution

    General Fee:   $75   Course Number: CE-BUS16-01

    Discount Fee: $65   Course Number: CE-BUS16-02

    (Discount applies to Chicago Southland Chamber of Commerce members; GSU Staff, Faculty, Students, and Alumni)

    Registration Home Page    

     

     

     

  • Computer Training

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    Introduction to QuickBooks   

    Location: Governors State University

    Date: Wednesdays, July 12, 19, 26, and August 2, 2017

    Time: 6 – 9 p.m.

    Room: TBA

    Fee: $199

    Instructor: Jim Murray 

    Help manage and grow your company with QuickBooks, the premier accounting and payroll software for small to medium businesses.  Even if you have a minimal accounting or financial background, this course will guide you in topics such as setting up your company details, building customer and product lists, recording product sales, creating invoices, setting up and managing bank accounts, managing income and expenses, and tracking payroll and tax expenses.

    Upon completion of this course, learners should be able to:

    • Set up and navigate QuickBooks
    • Create a QB Company
    • Work with lists
    • Enter sales and invoices
    • Customize forms
    • Enter receipts and deposits
    • Enter and pay bills
    • Work with bank accounts
    • Create reports and analyze financial data
    • Track and pay sales tax
    • Create payroll

    Course Number: CE-CS03-01

    Registration Home Page

     

     

     

     

     

  • Customer Service

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    Exceptional Customer Service Starts with You

    Co-sponsors logos

    Location: Robinson Engineering

    10045 W. Lincoln Highway

    Frankfort, IL

    Date:  Friday, August 25, 2017

    Time:  9 a.m. –  4 p.m.

    Lunch will be provided.

    Instructor: Renee Crews  (Bio)

    Whether you are an entrepreneur or work for a small or large organization, excellent customer service is an essential factor in your organization’s success. When employees are committed to providing exceptional customer service individually and as a team, your organization will retain loyal customers, increase its customer base, and drive revenue growth. During this full day workshop, you will participate in engaging and hands-on activities that will prepare you to return to the workplace and apply your new skills and knowledge.

    At the end of this workshop, participants will be able to:

    • Identify and understand the needs and wants of internal (i.e.,co-workers) and external customers
    • Understand and address the service expectations of multigenerational customers (e.g., Babyboomers, Generation X, Millenials)
    • Resolve issues with customers through empathy, listening, questioning, and problem-solving
    • Use different techniques to communicate with customers face-to-face, via email, and telephone
    • Form and maintain a positive attitude during conflict and uncertainty
    • Set individual customer service goals
    • Apply techniques that will encourage a team approach to customer service

    General Fee: $85 Course Number: CE-BUS17-01

    Discount Fee: $75 Course Number: CE-BUS17-02

    (Discount applies to Chicago Southland Chamber of Commerce members; Orland Park Area Chamber of Commerce members; GSU Staff, Faculty, Students and Alumni)

    A Customer Service Certificate of Completion will be awarded after the successful completion of the workshop.

    Registration Home Page

     

     

  • Faculty Development in International Business (FDIB) Workshops

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    Faculty Development in International Business (FDIB) Workshops

      Friday, September 15, 2017 

    Friday, September 22, 2017 

    9 a.m.- 3 p.m.

    Governors State University 

     

    The College of Business at Governors State University (GSU) will offer Faculty Development in International Business (FDIB) workshop in September 2017 to faculty at community colleges. The workshops are designed to help business faculty at these institutions to bring international content into the classroom and expand their classroom knowledge and skills. Discussions of best practices and pedagogical issues will also be part of the workshop.

    These workshops are led by COB faculty who are content experts in the respective topic areas. The program is sponsored by a US Department of Education grant and is offered at minimum cost to participants.

    A “Certificate of Completion” will be presented to the participants who successfully complete the two-day program.

    The workshops will focus on the following subjects:

    Global Economics and Financial Market - Instructor: Dr. Michael Williams (Bio) 

    Friday, September 15, 2017

    9 a.m. - 3 p.m.

    Location: Governors State University 

    I University Parkway 

    University Park, IL 60484 

    Room: Hall of Honors  

    o   Financial Economics in an International World

    o   International Financial Markets

    o   Exchange Rates & Policy

    o   Investment and Derivatives

    Course Number: CE-BUS09-01 

     


    Globalization and Marketing  - Dr. Chun-Wei Chang  (Bio)

    Friday, September 22, 2017

    9 a.m. - 3 p.m.

    Location: Governors State University 

    I University Parkway 

    University Park, IL 60484 

    Room: Hall of Honors  

    o   Globalization: Critics, Motives, and Obstacles.

    o   Global Market Opportunity Assessment

    o   Product Planning in International Marketing

    o   Managing Cross-cultural Differences in International Marketing

    Course Number: CE-BUS09-02

    Registration is $50 for one session or $75 for both sessions.

    Breakfast and lunch will be provided.

    Registration Home Page

    For more information:  http://www.govst.edu/FDIBworkshops/ 

    For more workshop information, please contact Dr. Olu Ijose at Oijose@govst.edu.

    For questions regarding registration, please contact the School of Extended Learning at 708.534.4099.

     

     

     

     

  • Health & Human Services

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    Peer-Led Group Therapy Designs 

    Location: Governors State University

    Dates:  Saturday, July 8, 15

    Time: 9 a.m.— 4:30 p.m.

    Room: TBD

    Fee:  $100 Course Number: CE-PPEH02-01 

    Instructor: Christopher Spiel, PhD, CCC-SLP

    In this hands-on, interactive workshop, participants will learn about a variety of peer-led group therapy designs, particularly within the school setting. Specific topics include, but are not limited to, peer-led social skills, reading, and fluency groups.  Group discussions and activities   will focus on evidence-based therapy designs, peer training and implementation, group data collection methods, and program evaluation procedures. 

    For more information, contact  bparham@govst.edu.

    Registration Home Page 

     

  • Illinois Administrator Academy-Educator Trainings

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    Effective Presentations for 21st Century School Leaders 

    Location:

    Governors State University

    1 University Parkway, University Park, IL 60484

    Room: C3330

    Date: Monday, June 26, 2017

    Time: 8:30 a.m. - 4 p.m.

    Fee: $280   Course Number: CE-CT01-03

    Earn 7 Illinois Administrator Academy Credits

    Instructor: Brett Clark (Bio)

    This course will provide participants with Illinois Administrator Academy Credit and directly ties into the 21st Century Skills of Information and Media Technology. The focus will be on the process of creating and delivering effective presentations. Participants will learn a replicable process for taking complicated information and presenting to staff and key stakeholders in a relevant and memorable format.

    Participants will also develop the ability to identify the principles that underlie powerful presentations. The course will be divided into 5 segments: storytelling, storyboarding, sharpening the design, shaping with technology, and selling the presentation. New skills and design knowledge will enhance the ability to tell stories and impart essential information in an efficient manner.

    • Participants will understand the importance of using stories in presentations to keep attention and communicate important themes. 
    • Participants will understand the importance of focusing complex issues into simplified symbols and stories to create meaning and context.
    • Participants will understand visual design concepts to use in presentations that will create significant impact and resonate with their audience.
    • Participants will understand targeted uses of different technologies to present stories, ideas and concepts to an audience.
    • Participants will understand principles used to effectively tell astory to create meaning, impact and emotional appeal.

    Registration Home Page  

  • Industry Training

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    American Home Inspectors Training Institute (AHIT)

    Location: Governors State University, University Park, Illinois

    2017 Classroom and Home Site Training Session Dates:

    Mon-Fri / January 9 -13 (Completed)

    Mon-Fri / May 22-26     (Completed)

    Mon-Fri / September 25-29 

    Fee: $1,995 - includes all class materials 

    Are you looking for an exciting new career or a new part-time challenge where you can be your own boss, set your own schedule, supplement your existing income and receive outstanding support during your training and while in the field?   If so, the American Home Inspectors Training Institute is designed to help you achieve just that!

    Governors State University has partnered with OnCourse Learning, a provider of high-quality, state approved, customized training solutions, textbooks, and occupational tools for both pre-licensing and continuing education in the home inspection industry.  This comprehensive home inspection course is taught by AHIT instructors with over 100 years combined experience and is recognized by ASHI, NAHI, NACHI, CREIA, TREC and other professional organizations.

    American Home Inspectors Training Institute (AHIT) is approved by The Workforce Innovation and Opportunity Act (WIOA). Click http://www.govst.edu/WIA/ for more details.

     

    For more program information and to be connected with a member of the Home Inspection training team, please contact Suzanne Patterson at spatterson3@govst.edu or 708.534.4393.

  • MBA Professional Development Classes

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    Professional Development I

    Location: Governors State University

    Room: Engbretson Hall

     Date: Thursdays, August 28 - December 10, 2017

    Time: 7:30  - 10:20 p.m.

    Fee: $300  Course Number: CE-MBA-7101

    Instructor: Olumide Ijose, PhD 

    Description: Introduces professional skills for MBA students. Acquisition of these skills through active participation in the course will enhance students' marketability and success. Effective professional skills are required for leveraging the career opportunities presented by an MBA degree. This course is designed to help students understand the relationship between soft skills, professional development, and continuous learning on one hand and work effectiveness.

      Registration Home Page

  • Test and Certification Preparation

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    Financial Services: Casualty Insurance Pre-Licensing  

    Location: Governors State University

    Date/Time Thursday, June 22  6 p.m. – 10 p.m. (Part 1) and Friday, June 23 6 p.m. – 10 p.m. (Part 2) use Course Number: CE-INS04-01

    OR Saturday, June 24 8 a.m. – 4 p.m. (All Day) use Course Number: CE-INS04-02

    Fee: $120

    Instructors: Marcellus Hendricks or Angela Jackson

    The banking, accounting, insurance and financial services industries often require licensure of management candidates and agents. This interactive course fulfills the mandatory State of Illinois study hours required to take the Property and Casualty Insurance Licensing Examination. Through in-person presentation and lecture, and online self-study and review, get prepared for all key topics covered in the state examination. Instruction includes detailed case studies, use of product examples and client scenario illustrations. An online materials package consists of 20 to 25 additional hours of required work. Instructions on accessing the online materials package will be presented at the first class.

    Registration Home Page  

     


     TOEFL Test Preparation

    The following TOEFL courses are designed for students intending to take the TOEFL iBT exam for admission into an American college or university. The TOEFL iBT evaluates the four core language skills: speaking, listening, reading, and writing. Governors State University offers 4 different courses that help students gain experience and confidence with the iBT TOEFL leading to better test results.

    TOEFL English Improvement Part 1:

    Date: May 22 – June 19 (No classes on May 29) 

    Time: Mondays and Wednesdays, 6 – 8 p.m.

    Location: Governors State University, GMT Building Room 180  

    In this course students will:

    ·         Review and practice basic English grammar rules

    ·         Practice writing and receive feedback

    ·         Work on pronunciation and speaking

    ·         Improve reading comprehension and increase vocabulary

    Fee: $500 per course (Includes instructional materials)

    Instructor: Chris Greiner

    Section: CE-ELP001-05

    Registration Home Page

     


    TOEFL English Improvement Part 2:

    Date: 6/20/17 – 7/20/17 (No classes on 6/22 and 7/4) 

    Time: Tuesdays and Thursdays, 6 – 8 p.m.

    Location: Governors State University, GMT Building Room 180  

     In this course students will:

    ·         Review and practice basic English grammar rules

    ·         Practice writing and receive feedback

    ·         Work on pronunciation and speaking

    ·         Improve reading comprehension and increase vocabulary

    * The topics covered the Part 2 is different from Part 1.

    Fee: $500 per course (Includes instructional materials)

    Instructor: Akiko Ota

     Section: CE-ELP001-06 

     Registration Home Page


    TOEFL Test-taking skills and practice Part 1:

    Date: 6/21/17 – 7/17/17 

    Time: Mondays and Wednesdays, 6 – 8 p.m.

    Location: Governors State University, GMT Building Room 180  

     In this course, students will: 

    ·         Learn key test-taking techniques for the TOEFL iBT.  

    ·         Improve test performance under time limits. 

    ·         Take a complete practice test of the TOEFL iBT.

    Fee: $500 per course (Includes instructional materials)

    Instructor: Chris Greiner

    Section: CE-ELP001-07

     Registration Home Page


    TOEFL Test-taking skills and practice Part 2:

    Date: 7/19/17 – 8/14/17 

    Time: Mondays and Wednesdays, 6 – 8 p.m.

    Location: Governors State University, GMT Building Room 180    

    In this course, students will: 

    ·         Learn key test-taking techniques for the TOEFL iBT.  

    ·         Improve test performance under time limits. 

    ·         Take a complete practice test of the TOEFL iBT.

    * The topics/practices covered the Part 2 is different from Part 1.

    Fee: $500 per course (Includes instructional materials)

    Instructor: Chris Greiner

    Section: CE-ELP001-08

     Registration Home Page


    Certified Associate in Project Management (CAPM)® Exam Preparation Course

     (CAPM)® Exam Preparation Course

    Click here for the instructor's video presentation with course details.

     

    Location: Governors State University

    Dates: Saturday, August 12, 19, 26, September 9, 16, 23  

    Time: 10 a.m. – 2:45 p.m.

    Room: B2215 

    Fee: $950  Course Number: CE-EP06-01  

    Fee: $850 PMI Member  Course Number: CE-EP06-02  

    -OR-

    Dates: Saturday, October 7, 14, 21, 28 November 4, 11  

    Time: 10 a.m. – 2:45 p.m.

    Room: TBD  

    Fee: $950  Course Number: CE-EP06-03 

    Fee: $850 PMI Member  Course Number: CE-EP06-04 

    Instructor: Richard Manprisio, MPM, PMP

    Governors State University School of Extended Learning’s Certified Associate in Project Management (CAPM)® Exam Preparation Course breaks down complex topics for anyone who is interested in or are just starting out in project management. We offer a hands-on approach covering a wide range of topics, all reinforced through interactive discussions, practical applications, and sample exam testing.

    Over six separate days, through 24 contacts hours, we will cover the critical information that is beneficial for any project manager to know. By successfully completing this course you will earn the required 23 contact hours needed to meet the credential application requirements for the PMI CAPM® Certification Exam.

    Governors State University is a proud Registered Education Provider (R.E.P) with the PMI® with all material being approved through the PMI®.

    Learning Objectives:

    • To be able to understand project management terminology & knowledge areas
    • Understand the relationships between the knowledge areas (with a strong focus on inputs and outputs)
    •  Having an in-depth understanding of how each of the knowledge areas work and relate together
    •  Utilizing tools and techniques in determining effective methods for managing a project from start to finish
    • For participants to be able to effectively manage a project focusing by using their understanding of the knowledge areas
    • For participants to be able to apply for the CAPM® exam by successfully earning 23 hours of education necessary for qualification  

    Registration Home Page