Small Business Training – Practice-Oriented and Personal


Need to get better at business?

  • Grow your business
  • Solve problems
  • Develop business skills

Business Techniques Institute (BTI-C) delivers half-day workshops on practical and proven small business techniques through partnerships with local organizations

 

Practice-Oriented
  • Practice on your own business issues during the workshop.
Personal
  • Learn from local business professionals experienced in many industries.
  • Opportunity for one-to-one follow-up with local instructors and service organizations.

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To View Small Business Development Center courses during registration, please use the topic code Small Business Development Center on the registration search for courses page.

Scholarships are available to those that qualify please contact the Small Business Development Center for more information.

  • Module 1: Small Business Basics: The Entrepreneur and The Opportunity

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    Module 1: Small Business Basics: The Entrepreneur and The Opportunity


    Days: Tuesday, September 23, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75

    Description: Understand the basics of managing a small business, skills and resources needed for success, and how to assess the business idea. Practice defining the opportunity with a Business Model. Learn about ownership, incorporating and using your numbers to grow profits. Design your own roadmap to turn the idea into reality. Get the step-by-step sequence of launch activities.

    Course Number: CE-SBD01-05

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  • Module 2: Competitive Analysis and Sales Forecast (The Business Plan)

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    Module 2: Competitive Analysis and Sales Forecast (The Business Plan)


    Days: Tuesday, September 30, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Learn the components of the Business Plan. Write your business description, and assess your customer needs and your value vs. the competition. Choose your differentiation and positioning. Learn how to forecast sales, outline your operations and structure your financial forecast.

    Course number: CE-SBD01-06

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  • Module 3: Finding Financing

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    Module 3: Finding Financing


    Days: Tuesday, October 7, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Practice using cash flow to find how much financing you need. Learn sources of financing and types of lenders and loans. Assess your own attractiveness as a borrower. Understand types of investors, from family to angels to crowdfunding, and then develop your own financing plan.

    Course Number: CE-SBC01-07

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  • Module 4: Marketing

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    Module 4: Marketing

    Days: Tuesday, October 14, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Learn to design your product, pricing, distribution plan, and communications to support your differentiation and positioning. Practice designing product bundles and a product roadmap. Choose a pricing structure and level to fit your product’s value. Select marketing communications tools, and design an integrated campaign.

    Course Number: CE-SBD01-08

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  • Module 5: Sales, Negotiating, and Decision-Making

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    Module 5: Sales, Negotiating, and Decision-Making

    Days: Tuesday, October 21, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75

    Description: Understand sales force compensation, some selling techniques and how to find and attract distributors. Learn how to prepare for a negotiation and practice role-playing negotiating techniques. Learn a framework for making good decisions: defining the problem, assessing alternatives, analyzing advice and recommendations, using your moral imagination for ethical outcomes and dealing constructively with resistance. Practice solving your own issue..

    Course Number: CE-SBD01-09

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  • Module 6: Leadership and Relationship Techniques

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    Module 6: Leadership and Relationship Techniques

     

    Days: Tuesday, October 28, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Learn how to create, express, and gain employee buy-in for an inspiring vision for the business and the customer experience. Learn techniques for delegating and supervising, based on T.R.U.E relationships. Practice building your own vision, cultural tools, and employee relationships.

     

     Course Number: CE-SBC01-10

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  • Module 7: Communications Techniques

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    Module 7: Communications Techniques


    Days: Tuesday, November 4, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Understand your own personality with DISC (additional $55 fee), and learn constructive techniques for active listening, communicating expectations and priorities, and managing conflict and interruptions. Practice setting objectives, dealing with shortfalls, and sorting out conflicts.

     Course Number: CE-SBC01-11

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  • Module 8: Managing People in a Small Business

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    Module 8: Managing People in a Small Business


    Days: Tuesday, November 11, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Learn techniques for motivational behaviors, effective pay treatment and incentives, removing obstacles, setting up employees for success, joint goal-setting, delegation, and handling new and family employees. Practice motivational behaviors, the “breakthrough conversation,” finding missing success tools, and designing a framework to enable employee success.

    Course Number: CE-SBC01-12

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  • Module 9: Improving Operations

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    Module 9: Improving Operations 

    Days: Tuesday, November 18, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Understand the effect of operations improvement on profit and loss. Learn to see the business opportunities as an outsider would: how to spot signals for improvement opportunities, the 7 principles of process design, over 20 tools for process improvement, how to get started on mapping a key business process, and key questions to trigger improvement ideas. Use real cases to practice identifying improvements and predicting bottom-line impact, and then get started with one of your own processes. Get some tips on staffing, scheduling, and managing suppliers.

    Course Number: CE-SBC01-13

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  • Module 10: Growing Revenue

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    Module 10: Growing Revenue


    Days: Tuesday, December 2, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Learn how to set your profit goals and use 10 levers to grow your business profits. Compare risk and timing for different growth methods, from current customers and quick wins to new aggregators, new markets, and new products. Practice predicting bottom-line results, and choose your own business growth strategy.


    Course Number: CE-SBC01-14

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  • Module 11: Turning Around the Distressed Small Business

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    Module 11: Turning Around the Distressed Small Business


    Days: Tuesday, December 9, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Learn to spot early warning signs of a business drifting into distress. Practice spotting your own signs. Understand the turnaround process, and how to use turnaround tools. Practice choosing turnaround solutions. Return to the office armed with techniques to turn your business around.

     

     Course Number: CE-SBC01-15

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  • Module 12: Selling Your Small Business

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    Module 12: Selling Your Small Business


    Days: Tuesday, December 16, 2014
    Time: 8:30am - 12:30pm
    Room: TBD
    Location: Governors State University University Park, IL 60484
    Cost: $75
    Description: Understand the stages in the process of selling a small business. Learn how a selling price is determined, how to make your business ready for sale, the kind of deal to expect, due diligence requirements, the role of advisors, and key deal terms. Compare deal terms vs. owner goals. Practice assessing your own business value and the deal terms you would accept.

    Course number: CE-SBC01-16 

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