Education
- Ph.D., Instructional Systems Technology, Indiana University, Bloomington, 1997
- M.S., Instructional Systems Technology, Indiana University, Bloomington, 1995
- M.S., Educational Psychology, Indiana University, Bloomington, 1994
- M.S., Communication, Illinois State University, 1988
- B.A., Speech Communication, University of Illinois, Urbana_Champaign, 1986
Certifications- Certificate in Editing, University of Chicago, 2009–present
- Certified Performance Technologist (CPT), International Society for Performance Improvement and American Society for Training & Development, 2003
- Certification in Distance Education, Indiana University, Bloomington, 2003
Publications
- Lanigan, M. (2008). Are self-efficacy instruments comparable to knowledge and skills tests in training evaluation settings? Performance Improvement Quarterly 20 (3-4) 97-112.
- Lanigan, M. (2007, October). Innovative practices for needs assessors. Performance Improvement 46 (9), pp. 23 -31.
- Lanigan, M. (2006, November). How organizations turn optimal performers into slackers. Performance 20 (6), pp. 3 – 5.
- Lanigan, M. (2006). Performance technology overview. Tinley Park, IL.: Third House Inc. 2007 ISPI Award Winner
- Lanigan, M. & Bentley, J. (2006, January). Collecting sophisticated evaluations even when corporate culture is resistant. Performance Improvement 45 (1), pp. 32 - 38.
- Lanigan, M. (2005, June). Evaluating training programs. Performance Express, pp. 15-16.
- Lanigan, M. (2005). Evaluating training programs: Eight modules. Tinley Park, IL.: Third House Inc. 2005 ISPI Award Winner
- Lanigan, M. (2005). A structured lesson. Tinley Park, IL: Third House Inc.
- Lanigan, M. (2004). Learning nine instructional technologies: Quick and easy. Tinley Park, IL.: Third House Inc.
- Lanigan, M. (2002). Learning eleven instructional technologies: Quick and easy. Tinley Park, IL.: Third House Inc.
- Lanigan, M. (2001, May/June). Incomplete task analysis and evaluation may yield uncertain results. Chicago Chapter of the International Society for Performance Improvement Performance Publication, 15(3), p. 1, 8-10.
- Lanigan, M. (2001). Creating evaluation instruments to predict behavior transfer: A new theory and measures in training evaluation. Tinley Park, IL.: Third House Inc. 2002 ISPI Award Winner
- Lanigan, M. (2001). Learning thirteen instructional technologies: Quick and easy. Tinley Park, IL.: Third House Inc.
- Lanigan, M. (1999). How to create reactionnaires that measure overall training success and predict behavior on the job. The Journal of Insurance Trainers and Educators 1, pp. 10 - 12.
- Lanigan, M. (1999). New theory and measures for training evaluation. In Woods, J. and Cortada, J. (Eds.), The ASTD training and performance yearbook. New York, NY: McGraw-Hill.
- Lanigan, M. (1999). Learning ten instructional technologies: Quick and easy. Tinley Park, IL: Third House Inc.
- Lanigan, M. (1998). New theory and measures for training evaluation. Performance Improvement 37(5), pp. 26 - 31.
- Lanigan, M. (1997). A more efficient way to measure level 2: Change in knowledge, attitude, and skill. In N. Danais (Ed.), The AME toolbook volume three: Assessment, measurement and evaluation of human performance (pp. 149-152). Lexington, MA: LER Press.
- Lanigan, M. (1997). Applying the theories of reasoned action and planned behavior to training evaluation levels. (Doctoral dissertation, Indiana University, 1997). Dissertation Abstracts International, DAI-A 58/03. 1999 ISPI Award Winner
- Lanigan, M. (1995). From rejection letters to marketing tools. Unpublished manuscript.
- Imahori, T., & Lanigan, M. (1989). Relational model of intercultural communication competence. International Journal of Intercultural Relations, 13(3), 269-286.
- Lanigan, M. (1988). An investigation of the relationship between communication apprehension and leadership assessment. Unpublished master's thesis, Illinois State University, Normal, IL.
Honors
- Excellence Award, Governors State University (2007-2008).
- Award of Excellence Recipient for Outstanding Human Performance Communication (2007)
- Award of Excellence Recipient for Outstanding Instructional Communication (2005).
- Faculty Excellence Award, Governors State University (2001-2002).
- Award of Excellence Recipient for Outstanding Instructional Communication (2002).
- Award of Excellence Recipient for Outstanding Research and Student Research, International Society for Performance Improvement (1999).
- Faculty Excellence Award, Governors State University (1997-1998).
Presentations
- Lanigan, M. (October, 2006). Evaluating training programs. Online presentation for the monthly meeting of the Chicago Chapter of the International Society for Performance Improvement
- Lanigan, M. (June, 2006). Job Aids and Usability Testing: A Must for any Technology Training. Presentation at the second annual GSU Faculty Summer Institute for the Center for Online Teaching and Learning.
- Lanigan, M. and Bentley, J. (November, 2005). Comprehensive Evaluation Instruments Implemented by Kirkland and Ellis which are based upon a New Evaluation Model. Presentation at the annual Chicago Chapter of the International Society for Performance Improvement Expo.
- Lanigan, M. (April, 2005). How to win an ISPI award. Presentation at the annual International Society for Performance Improvement Expo held in Vancouver.
- Lanigan, M. (November, 2004). The rolls royce of reactionnaires. Presentation at the annual Chicago Chapter of the International Society for Performance Improvement Expo.
- Lanigan, M. (July, 2003). Top five guidelines to effective evaluation practices. Panel presentation at the Chicago Chapter of the International Society for Performance Improvement.
- Lanigan, M. (May, 2003). Examining the relationship between tests, self-efficacy and simultaneous pre/post instruments. Presentation at the annual American Society for Training and Development International conference.
- Lanigan, M. (May, 2003). Creating effective evaluation instruments to measure company wide training effects. Presentation at the annual NSACI Business and Education Conference held in Rolling Meadows, IL.
- Lanigan, M. (April, 2002). Creating valid and reliable reactionnaires that predict behavior transfer. Presentation at the annual International Society for Performance Improvement conference in Dallas, Texas.
- Lanigan, M. (2001, September). Three steps to creating content valid evaluation instruments. Presentation at the Chicago International Society For Performance Improvement during the annual Crackerbarrel in Hoffman Estates, IL.
- Lanigan, M. (2001, April). Creating quizzes using blackboard's assessment tool. Presentation at the Educators Online Conference sponsored by The Regional Training Center for Technology in University Park, Illinois.
- Lanigan, M. (2000, November). E-Learning and e-commerce: What business and universities are doing. Panel presentation at the Chicago Chapter of the American Society for Training and Development in Chicago, Illinois.
- Lanigan, M. (2000, September). Leadership and intrapersonal evolution: How to lead externally by starting from within. Presentation at the Leadership on the verge: A conference on Professional Personal Communication in University Park, IL.
- Lanigan, M. (2000, September). Creating and editing screen captures. Presentation at the Chicago International Society For Performance Improvement during the annual Crackerbarrel in Orland Park, IL.
- Lanigan, M. (2000, April). Eight steps needed to create a reliable attitudinal instrument. Workshop presented on the Internet to the Chicago International Society For Performance Improvement.
- Lanigan, M. (1999, November). Integrating technology into training and development. Panel presentation at the Chicago Chapter of the American Society for Training and Development in Oak Brook, Illinois.
- Lanigan, M. (1999, September). The seven blunders in creating reactionnaire instruments. Presentation at the Chicago International Society For Performance Improvement during the annual Crackerbarrel in Hoffman Estates, IL.
- Lanigan, M. (1999, August). Eight steps needed to create a reliable attitudinal instrument. Workshop presented at the 15th Annual Conference on Distance Teaching & Learning in Madison, WI.
- Lanigan, M. (1999, June). How to create reactionnaires that measure overall training success and predict behavior on the job. Presentation at the national conference for the Society of Insurance Trainers and Educators in San Diego, CA.
- Lanigan, M. (1998, October). Creating new training evaluation measures: Subjective norms and behavioral intentions. Presentation at the American Society for Training and Development for their 1998 Technical Training Conference and Exposition in Dallas,TX.
- Lanigan, M. (1998, September). Reliability and validity issues in evaluation. Presentation at the Chicago International Society for Performance Improvement during the annual Crackerbarrel in Oakbrook, IL.
- Lanigan, M. (1998, August). How to create reactionnaires that measure overall training success and predict behavior on the job. Presentation at the Society of Insurance Trainers and Educators at the Illinois Regional SITE Meeting in Northbrook, IL.
- Lanigan, M. (1998, March). Beyond the kirkpatrick model: A new theory and measures. Presentation at the International Society for Performance Improvement during the international conference in Chicago, IL.
- Lanigan, M. (1997, September). Measuring knowledge and skill with a self-efficacy instrument. Presentation at the Chicago International Society for Performance Improvement during the annual Crackerbarrel in Northbrook, IL.
- Lanigan, M. (1995, October). Elements of both cooperation and competition within learning groups. Paper presented at the Mid-Western Educational Research Association during the annual meeting in Chicago, IL.
- Lanigan, M. (1989, November). The relationship between communication apprehension and leadership assessment. Paper presented to the Commission on Communication Apprehension and Avoidance of the Speech Communication Association, San Francisco, CA.
- Imahori, T., & Lanigan, M. (1988, February). Reconceptualization of intercultural communication competence: A relational model. Paper presented to the competitive paper panel for the intercultural communication interest group of Western States SpeechAssociation, San Diego, California.
- Lanigan, M. (1987, October). The debut of a mentor-protégé relational development model. Presented at the Illinois Speech and Theater Association, Oak Brook, IL.
Service
University Level- Personnel Committee - Board of Trustees (2007-09)
- Illinois Board of Higher Education Advisory Committee Alternate (2005 ¨C 08)
- University Committee on Student Evaluation forms (2006-08)
- GSU Faculty Summer Institute hands-on presenter (2006)
- Board of Governors Portfolio reviewer (2003)
- Online Platform Committee (2003)
- Examination Committee (1999-2001)
- Advisory Committee for the South Metropolitan Regional Training Center for Technology (1999-2001).
- Training & User Support Subcommittee for Information Technology Policy Council (1999).
- Assisted ITS in developing a valid and reliable reactionnaire for computer lab (2000).
- University Budget Committee (1997 to 1999). Co-Chair (1998 - 99).
- Search Committee for ITS Technology Trainer position (1999).
- Coordinated three credit-generating workshops (1998-2001).
- Designed /delivered Professional Enrichment Program workshop for the University community (1998).
- Coordinated projects for University Physical Plant and the Center for Addiction Technology, Education and Evaluation (1998).
- Coordinated the registration process for a Internet Search Engines seminar which was offered to all University personnel (about 30 attended) (1998).
- ABELINC Instructional Design Review Committee member(1997).
- Co-chaired a multi-media interest group for the GSU faculty (1997).
- Contributor to the MEG and SBL (1997).
- Speaker at Assessment Day (1997).
- Coordinated a New Faculty Survey and Needs Assessment (1997).
- Developed an evaluation to assess the faculty¡¯s needs regarding their knowledge, skills and attitudes toward doing program assessment (1996).
College Level- Coordinator, College of Arts and Sciences Awards Event (2000 and 2001).
- Participated in the Integrative Studies conference held in Portland (October, 2000).
- Project Manager, Integrative Studies On-line (2000- 2 months only).
- Director of Marketing and Web Master Coordinator/Integrative Studies (1998-2000).
- Concept Meeting member for U.S. Department of Education grant (1999).
- CAS Awards Night committee member (1999).
- Chair of the Minor Committee for Integrative Studies (1998).
- Coordinated efforts for the CAS faculty and student e-mail handbook (1998).
- Sponsor of the WWW template syllabus project and usability testing for the college web site (1997).
- Integrative Studies committee member (1997-99).
- Coordinator college-wide e-mail assessment and change management and training proposal (1996-97).
Department Level- Secretary and Co-chair of the search committee for Communication Studies Multiple professor positions, that is, a search to fill four position (2006-08).
- Chaired search committee for Communication Studies professor position (2005-07).
- Developed and carried out strategic marketing plan to raise awareness of the HPT program (2004).
- Recommended and coordinated the arrival of an external consultant to review the HPT program (2004).
- Worked with search committee chair to develop evaluation instruments used to critique candidates for the 2001 Media Communication Professor search.
- ttended Web Site Designer 6 week course in order to create an advanced technology course for the HPT program (2000).
- Member of search committee for Media/Journalism Communications Professor (2000).
- Director of Marketing for Human Performance & Training (1998-00).
Articles on HP&T appeared in the Chicago Tribune Education section on November 12, 2000; free PR in CISPI and CCASTD newsletters. - Web designer and manager for Human Performance & Training (1998-01).
- Coordinator of the HP&T Alumni Networking Event (2000).
- Hired adjuncts to teach miscellaneous courses (2000 to present).
- Coordinator of the HP&T Alumni club (1998-99).
- Coordinator of all HP&T workshops (1998-01).
- Sponsored students at the Annual Student Research Conference (1998-99).
- Sponsored project to investigate HP&T enrollment and enhancement strategies (1998).
- Creator of the Distinguished Scholar program in HP&T (1998-2001).
- Program Assessment Committee Member (1997).
Outside the University- The Handbook of Technology Management
Manuscript Reviewer for Cost of Capital Chapter (July, 2008) Manuscript Reviewer for Return on Investment Chapter (February, 2008) - Society for Technical Communication Manuscript Reviewer (2007)
- Chicago International Society of Performance Improvement Board Member (2006-08)
Academic Advisor - Aunt Martha¡¯s Health Care Network (2006)
Coordinated a needs assessment to determine if the non-for-profit should build a school linked health center. The success of this needs assessment granted them the future funds to build the center. - International Society For Performance Improvement.
Nomination to serve as Director (2005) Conference Proposal Evaluator for the Instructional Systems Track (2005) Conference volunteer (2002 and 2005) - The Washington Center Advisory Board (2005).
- Chicago International Society of Performance Improvement (1996-2001).
Past President (January, 2001 - December, 2001). President (November, 1999- December, 2000). (Also filled-in as Program Coordinator March to October, 2000). President-Elect (1999). - Coordinated the following events for CISPI:
Meeting the consultants panel (October, 2000). Annual Crackerbarrel event (September, 2000). Three workshops offered on the Internet (April, June, & Oct. 2000). Video conference workshop (May, 2000). - Represented CISPI at the national conference for the International Society for Performance Improvement held in Cincinnati (April 2000).
- Wrote newsletter for the CISPI organization for October, 2000.
- Developed and delivered non-credit workshop for the national chapter of the Society of Insurance Trainers and Educators (1999).
- Developed and delivered non-credit workshop for the regional chapter of the Society of Insurance Trainers and Educators (1998).
- Assisted Tinley Park Police (via Bill Burke) with reliability and validity issues regarding their surveys distributed to public officials (1998).
- Coordinated needs assessment project for the Chicago Housing Authority (1998).
- Coordinated needs assessment project for Harrah's Casino (1998).
- International Society of Performance Improvement conference volunteer (1998).
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