Below are GSU Center for Active Engagement and Scholarship's frequently asked questions. We may not be the department who supports all the topics below, but we provide links to the appropriate information.

  • How do I login to Blackboard?

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    You may login to the Production Blackboard environment:

    • from the Governors State University homepage under the Academics column near the bottom of the page
    • through the myGSU portal and select the orange eLearning Blackboard button
    • by the direct site bb9.govst.edu or learn.govst.edu
    Summer 2019 will be the last semester taught on this server. Will transition to NewLearn server Fall 2019.

    Open the Blackboard Login PDF Tutorial to learn more.

    Faculty may login to the NewLearn Blackboard environment after 4/24/19:

    Fall 2019 will be the first semester taught on this server. The Production server will be available for faculty for up to one year before it becomes unavailable.
  • How do I reset my password?

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    There is one username and password setup for your GSU account. This is setup by GSU's IT Department. If you need to reset your password, you may proceed directly to the GSU self-service password portal.

    If you require documentation on how to change your password, please access the IT Helpdesk website.

    For further assistance with a password reset, please contact the IT Helpdesk at 708.534.4357 or email help@govst.edu.

  • How do I login to email?

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    If you are in the myGSU portal, you may select the Exchange Email link from the top middle column, the Email Access - Faculty/Staff Quick Link or proceed to the Exchange Email website.

    To add your GSU email account to your mobile device, please view the Android tutorial or the Apple tutorial.

    For further assistance with email, please contact the IT Helpdesk at 708.534.4357 or email help@govst.edu.

  • How to add students/instructors to a Blackboard course?

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    Instructors no longer have access to add other users to their course.

    If you would like to add another instructor into your course, please email blackboard@govst.edu with the following information:

    • name/username of the instructor you would like to add to the course
    • course ID (NURS-1000-01_17SU)
    • what role you would like to provide the instructor (View the Course Roles page to learn more.)

    If you would like to be added to another course, please email blackboard@govst.edu with the following information:

    • approval from instructor of the course, dean, or chair
    • course ID (NURS-1000-01_17SU)
    • the role you are approved to be added as (View the Course Roles page to learn more.)

    If you would like to add a student as a T.A., the student must complete a FERPA form, get the required signatures and send to the IT Department. Please email blackboard@govst.edu so we may work with IT to add the FERPA approved student to the requested Blackboard course section.

     

  • How do I show only my current courses in my Blackboard Course List?

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    Please view the Editing your Blackboard Course List tutorial to learn more. This tutorial is located on the Faculty Tutorials page under the Getting Started category.

  • I can login to myGSU portal and email, but not Blackboard. Why?

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    FERPA: You may not have completed FERPA. FERPA grants access to student records. Please review the material presented on the FERPA website, get the required signatures and send to the IT Department.

    Not Assigned a Course: Check the Colleague Course Schedule to see if you are the instructor of the course. If you are not listed as the instructor, please contact your department to have them enroll you as the instructor in Colleague. The automated process will then add you to Blackboard.

    If you have questions, please contact Blackboard Support at 708.534.4115 or email blackboard@govst.edu to further assist.

  • I am teaching a course, but it is not in my Blackboard Course List. Where is it?

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    Check the Colleague Course Schedule to see if you are the instructor of the course. If you are not listed as the instructor, please contact your department to have them enroll you as the instructor in Colleague. The automated process will then add you to Blackboard.

  • How do I cross-list my course in Blackboard?

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    Blackboard courses are created from the Colleague course ID's. Once the Blackboard course creation script is run, all of the courses and instructors are added to Blackboard.

    Cross-listed courses are setup by your department. If you would like to request a cross-listed course, please contact your chair or dean.

  • Where do I enter final grades in Blackboard?

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    Faculty may use Blackboard to grade students; however, official grades are entered through the myGSU portal. Please reference the Faculty Guidebook (GSU login required) for more information.

  • How do I find out more information about the Certificate in Online Teaching?

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    The certificate is offered at the graduate level. Students must have completed a bachelor's degree from an accredited, post-secondary institution. The Certificate in Online Teaching will be awarded to participants who complete the 18-credit-hour program with a "B" or better in each required course.

    For more information, please visit the COTC Certificate Program page.

  • Where is the GSU Schedule?

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    Check the Colleague Course Schedule to see if you are the instructor of the course. If you are not listed as the instructor, please contact your department to have them enroll you as the instructor in Colleague. The automated process will then add you to Blackboard.

  • Where is the Academic Calendar?

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    At GSU, the academic year starts with the fall semester. For more information, please visit the GSU Academic Calendar page.

  • Where is the Student Handbook?

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    Our Student Code of Conduct, along with other University policies, will give you clear guidance on both what you can expect from GSU faculty and staff, and what we will expect from students. For more information, please visit the GSU Student Handbook page.

  • Curriculum Management Processes

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    Curriculog automates the process of curriculum to save time and to be more consistent campus-wide. For more information, please visit the Curriculum Management Processes page.